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Excellence in Service

Excellence in Service

Release Date: 2024-03-06

BACK-TO-BACK STRUCTURE FIRES

On March 1, the Fire Communications Center (FCC) managed two back-to-back structure fires. FCC dispatchers worked efficiently and diligently to dispatch fire response personnel to both fires, as well as 10 emergency medical responses, all within a 30 minute period. The FCC received support from Police Communications Center (PCC) dispatchers who are cross-trained in answering fire-relared calls. The two incidents required Utilities, Arson and Red Cross for the displaced families. Thank you to the Long Beach FCC dispatchers and PCC cross-trained dispatchers for your excellent team work and professionalism!