Excellence in Service

3RD ALARM HIGH-RISE FIRE
APRIL 13, 2022

On April 13, the Fire Communications Center managed a 3rd alarm high rise fire on Pacific Avenue requiring a large amount of fire resources. The dispatchers answered a high volume of phone calls, documented lengthy radio traffic, and coordinated a mul-titude of fire resources including outside agencies. No deaths and only minor injuries resulted from the fire.

FRAUD AVERSION
APRIL 12, 2022

On April 12, the Police Communications Center received a call from an elderly resident, whose husband was on his way downtown to deliver money requested by a phone scammer. Our 9-1-1 Dispatcher was able to locate and speak with the caller’s husband and explain that he was being scammed, ultimately preventing him and his wife from losing $10,000.

LA COUNTY FIRE SUPPORT
APRIL 22, 2022

On April 22, the Fire Communications Center provided staffing to the Los Angeles County Fire Department Command and Control Division so that the County’s dispatchers could attend the funer-al of LA County Fire Dispatcher II Sergio Escobedo. These dis-patchers embodied our department’s core values of caring, courage, commitment, community, integrity, and teamwork.