Experiencing High Volume of Calls
Long Beach Utilities is experiencing a high volume of calls pertaining to MyUtility Portal, the City's new customer service portal. The new MyUtility Portal requires customers to set up a new login (both username and password) in order to access their account. If you are requesting your account number, please call 562-570-7055 on Monday - Friday from 7:30 AM - 4:30 PM. Thank you for your patience.
pay your bill online
Services that can be done through the MyUtility Portal:
- Pay your bill
- Quick pay option
- Start, stop, or transfer your utility service
- Request flexible payment plan
- And more!
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