Enterprise Information Services Bureau
 |
 |
Enterprise Information Services Bureau (EIS) is an essential division responsible for managing various enterprise applications, including the city's Enterprise Resource Planning (ERP) system and all billing, financial, human resource, and payroll systems. EIS also manages land management and utility billing systems, payment services, and business intelligence. The bureau ensures that all systems are well-integrated, compliant with regulations, and functioning correctly. EIS undertakes all system implementation and administration phases, including project management, troubleshooting, enhancements, configuration, upgrades, and user training. They also provide business analysis services and report development to help stakeholders make informed decisions. With their expertise in system administration, integration development and support, and device management, EIS is vital to the city's information technology infrastructure.
Financial, Human Resources, & Payroll Systems
- Business Analysis
- Regulatory Compliance
- Integration Development & Support
- Enhancements & Configuration
- Manage Projects
- Report Development
- User Training
- System Implementation and Administration
- Upgrades
- Troubleshooting
Billing & Revenue Systems; Land Management Systems; Utility Billing Systems
- Device Management
- System Administration
- Business Analysis
- Regulatory Compliance
- Integration Development & Support
- Enhancements & Configuration
- Manage Projects
- Report Development
- User Training
- System Implementations
- Upgrades
- Troubleshooting
Business Intelligence
- System Administration
- Report Development
- Integration Development & Support
- Enhancements & Configuration
- Manage Projects
- Report Development
- User Training
- System Implementations
- Upgrades
- Troubleshooting
Payment Services
- Point-of-sale (POS) Device Management
- Regulatory Compliance
- System Administration
- Regulatory Compliance
- Report Development
- Integration Development & Support
- Enhancements & Configuration
- Manage Projects
- Report Development
- User Training
- System Implementations
- Upgrades
- Troubleshooting
