About Our Department
The Technology and Innovation Department is a City Manager department within the Long Beach organization. With about 197 FTEs and an operating budget of around $73m, we are organized into 5 main bureaus. We are a full service organization providing a centralized resource managing the full range of information technology and related services across the City’s operations in support of the City’s business objectives. Twenty-four hours a day, seven days a week, TID provides friendly and accessible service to our partner departments who rely on our extensive information and communications technology infrastructure.
Specific services include Internet and Intranet, a variety of digital city services, business information systems and geographic information systems, voice and data networks, radio communications, virtual meeting support, management of personal computers, printing, mobility, audio/video systems, network camera infrastructure, help desk, and data center operations. In addition, TID also functions as a convener and collaborator on issues of digital inclusion, privacy, smart cities, and digital engagement to improve residents' quality of life.
“It is our mission to provide a customer-focused environment that integrates people, processes, and technology to increase the efficiency and effectiveness of City services.”
