of web-based resources to provide more services online;  Achievement of pension reform in advance of ... compensation changes related to standby pay and special pay can, and should, occur. The FY 14 Adopted

customers to enroll into the Automatic Pay Program to pay their utility bill. • Streamlined the parking citation ... citation as well as schedule an administrative hearing online. • Improved business processes by scanning and

inspections to be entered online for both residential and commercial properties. Online submission automate ... is now in the process of implementing workshops, online videos, and changes to the City’s procurement

of the City’s budget through both the use of an online budget priority survey and participation in 22 ... the public the option to manage their account online, including the ability to print temporary guest

 Increased businesses registered in the City’s Online Bidder’s database PlanetBids by 10 percent from ... Utility Billing  In-person customer service  Bill generation, quality control, and dispute resolution

information (business license information, utility bill information, business resources and procurement ... Implemented a state-of-the art medical billing system to bill ambulance transports and meet changing billing

customers will be guaranteed that all fees they pay to the Department for their services will be reinvested ... permits online, track the real-time status of permits, pay fees and schedule inspections all online. Implementing

Implemented the Online Garage Sale permitting system allowing residents to apply online for a garage sales ... sales permit if they have a Long Beach utility bill on their name and/or if they have previously applied

Commercial Services Bureau projects an average ambulance bill collection rate of 80 percent, net of Medicare/Medi-Cal ... are 11,157 businesses registered in the City’s Online Bidder’s database BidsOnLine, which is a 13.5

investment in human capital and one that I believe will pay dividends for years to come. It is within this ... to apportion $12 million by council district to pay for streets, sidewalks and parks. As the City Council