PRESS RELEASE

Long Beach, CA – The City of Long Beach is evaluating its shared mobility programs to better understand how customers are using Bike Share and E-scooter share programs in Long Beach. As a part of the evaluation, the City invites program users to complete a short 10-minute online survey now available until Aug. 28, 2023.

The Long Beach Bike Share program launched in 2017 and interest in the program has grown over the years. Bike Share bikes are ideal for short distance trips providing riders the ability to pick up a bicycle at any self-serve bike share hub and return it to any hub or public bike rack located within the system's service area. After receiving feedback from the community, the program expanded citywide in January 2023, including throughout West Long Beach, and now currently offers the public over 800 bicycles and over 100 hubs. Riders can select from various pricing options including prepaid, pay-as-you-go, or monthly and annual memberships. Most recently the City expanded its access to the Bike Share Program by launching the Bike Share For All (BSFA) program, which provides eligible residents, college or university students, and workers in Long Beach with a $5 annual rate for Long Beach Bike Share. In 2018, the City launched the E-scooter Share pilot program and in August 2020, institutionalized three permanent e-scooter operators in the city: Bird, Lime and VeoRide.

A status report developed by the City’s Department of Public Works was provided to the Long Beach City Council in September 2022 outlining E-scooter Share program operations, concerns and permit violations with recommendations for further program enhancements. The survey responses will inform the City on how to better improve its operations, education and user experience for both Bike Share and E-Scooter share programs. The online survey is available in English and Spanish and can be accessed by visiting longbeach.gov/goactivelb. Those with limited access to a computer or smart phone may visit one of the many public computer labs available at an open Long Beach Public Library location to access the survey.

Media inquiries may be directed to Joy Contreras, Community Relations Officer, Department of Public Works, at 562.570.6739 or Joy.Contreras@longbeach.gov.

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