City of Long Beach 
Public Information Office
411 W. Ocean Blvd, 
Long Beach, CA 90802

FOR IMMEDIATE RELEASEPress Release # 10152021
Long Beach Asks Vendors to Share Feedback in Survey
Michelle Wilson
Purchasing Agent
Department of Financial Management

Long Beach, CA - The City of Long Beach Department of Financial Management is asking past, current and prospective vendors to participate in a Vendor Engagement Survey to help guide procurement improvements.

Over the last year, the City of Long Beach has undertaken a comprehensive evaluation and remaking of its procurement systems and processes, in collaboration with the Harvard Kennedy School Government Performance Lab (GPL). The goal is to make procurement more efficient, consistent and forward-looking, so that all vendors are better positioned to successfully propose, be awarded and deliver on business opportunities to best serve businesses and residents.

As part of the ongoing process, the City is now collecting input from previous and current vendors, as well as potential future vendors and organizations that have tried but have not been awarded contracts. An anonymous online survey, currently available in English, Spanish, Khmer and Tagalog, closes on Friday, November 12.

The goal of the survey is to: 

  • Identify barriers faced by prospective and current vendors
  • Improve vendor outreach, especially to Long Beach businesses
  • Design and implement new solutions to increase opportunities for contracting

“As a City, we aim to be open, competitive, fair, equitable and transparent in our procurement opportunities. Input from our vendors is essential to achieving this goal,” said Kevin Riper, Director of Financial Management. “To build solutions that work, we need direct feedback from vendors.”

Already, improvements have included a redesign of the request for proposals document, forecasting of upcoming City procurement needs and training staff on procurement best practices. Future changes will focus on building stronger connections to local, diverse and disadvantaged businesses to build equity and inclusion among the vendors signing contracts to work with the City.

For more information, or to troubleshoot any technical questions regarding the survey, respondents should contact

About the City of Long Beach  
Home to approximately 480,000 people, the multiple award-winning and innovative City of Long Beach offers all the world-class amenities of a large metropolitan city while maintaining a strong sense of individual and diverse neighborhoods nestled together along the California coast. As a full-service charter city, Long Beach is home to the Queen Mary, Aquarium of the Pacific, several museums and theaters, a highly rated school district, Long Beach Airport and the Port of Long Beach. The City also has a highly respected university and city college, two historic ranchos, five hospitals, five golf courses, 171 parks, miles of beaches, marinas and bike paths. 

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About the Harvard Kennedy School Government Performance Lab
The Harvard Kennedy School Government Performance Lab (GPL), based in the School’s Taubman Center for State and Local Government, supports state and local governments across the country in designing and implementing solutions to pressing social problems. The GPL has conducted more than 200 projects in 35 states, helping innovative state and local government leaders improve the results they achieve for their residents. An important part of the GPL’s research model involves capturing the insights, tools and practices that are gained through these hands-on projects and sharing them with government leaders across the country.