PRESS RELEASE

City of Long Beach 
Public Information Office
411 W. Ocean Blvd, 
Long Beach, CA 90802

12/9/2021
FOR IMMEDIATE RELEASEPress Release # 120921
Subject:
Long Beach Animal Care Services Reaches Highest Adoption Rate Ever
Adoption rate increased by 60% since 2018
Contact:
Jane Grobaty
562.570.3233
Jane.Grobaty@longbeach.gov
Community Information Officer
Department of Parks, Recreation and Marine




Long Beach, CA – Long Beach Animal Care Services (ACShas reached its highest adoption rate everincreasing by 60in the first three quarters of the calendar year over the last three years, from 471 adoptions in 2018 to 783 in 2021. 

“With pet adoptions increasing over the last few years, we’ve continued to see a positive downward trend in euthanasia rates,” said Mayor Robert Garcia. “This is thanks to the awesome efforts of our Animal Care Services team and our community. Together we will continue to strive for higher adoption rates and continue this great progress.” 

The increase in adoptions is largely due to ACS transitioning from walk-in adoptions to an appointment-based system, which allows those serious about adopting a pet the opportunity to schedule a convenient time to visit the facility and assigns a staff member or volunteer to exclusively assist them to ensure an informed adoption decision is madeThe one-on-one experience has improved the quality of service patrons receive, reduces daily stress on the animals and nearly always results in adoptionACS moved to the appointment system in 2020 due to public health restrictions from the COVID-19 pandemic and worked with other animal adoption organizations to learn best practices prior to implementationAppointments account for over 90 percent of the adoption rate increase. 

“The appointment-based system creates a positive, seamless experience for patrons, staff and, most importantly, the animals,” said ACS Manager Staycee Dains. “Our staff and volunteers diligently work to ensure the animals coming into our facility end up in safe, caring homes and the appointment system helps facilitate that match-making.” 

ACS remains vigilant in navigating the regional and national conversations and direction of shelter operations both pre- and post-pandemic to ensure the most efficient and life-saving operations are being implemented. While walk-ins have historically resulted in lower adoption rates due to their competitive, first-come, first-served nature, ACS understands the value of allowing patrons to visit without an appointmentThree open house adoption events have been held in recent months, yielding 65 pet adoptionsACS is working to establish regularly scheduled open house hours where no appointment is needed. 

Adoption appointments can be made Wednesdays through Fridays10 a.m. to 5 p.m., and Saturdays and Sundays10 a.m. to 3:30 p.m. To schedule an appointment to adopt or foster a pet, people can email PetAdopt@longbeach.gov or call 562.570.7387. 

More information about ACS is available at longbeach.gov/acs.