City of Long Beach
Public Information Office
411 W. Ocean Blvd,
Long Beach, CA 90802
Long Beach, CA – In response to recent phone and internet scams being reported by Long Beach residents, the City of Long Beach is providing the following information and safety tips for residents and business owners to avoid becoming victims of fraudulent calls, text messages and email scams.
City Utility Service Scams
Long Beach Utility Services, comprised of natural gas, refuse, sewer and water services, has recently seen an increase in call volume from customers reporting fraudulent calls. These calls and text messages are coming in listed as the City’s utility call center number, 562.570.5700, and someone is posing as a City utility worker claiming that the customer’s utilities account bill is past-due and that their electricity or utility service will be terminated unless immediate payment is made.
City utility customers should be aware of the following:
Other Phone or Internet Scams
The Long Beach Police Department (LBPD) is providing the following information to ensure community members and their finances are better protected from phone and internet scams. These scams can involve job offers, home sales or rentals and, in some cases, threats for monies owed to the IRS, or money for a family member that has been arrested or involved in an accident. Other scams can involve computer repair or the purchase of items from websites such as "Craigslist" or "Offer up."
LBPD is providing the following to avoid falling victim to these scams:
Phone scams should be reported to the Federal Trade Commission at ftc.gov. Internet scams should be reported to the FBI’s Internet Crime Complaint Center at ic3.gov. Additional resources on scams and identity theft are available on these websites. To report any other suspicious activity, call the City’s non-emergency phone tree at 562.435.6711.
Media inquiries regarding City Utility Services may be directed to Rachel Rock, Energy Services Officer, Long Beach Energy Resources, at 562.570.2062 or Rachel.Rock@longbeach.gov. Media inquiries regarding other internet and phone scams should be directed to LBPD Media Relations at LBPDMediaRelations@longbeach.gov or 562.570.5273.