PRESS RELEASE

Long Beach, CA - As the holiday week approaches, the City of Long Beach is reminding all residents and visitors to comply with the Safer at Home Order to help reduce the spread of COVID-19 as cases continue to surge.

People should maintain at least a six-foot distance from other individuals not in the same household, including when at beaches and parks; wear a face covering whenever they are in public; wash hands frequently and sanitize high-touch surfaces.

The Long Beach Department of Health and Human Services will be issuing an updated Health Order allowing for outdoor gatherings only with a maximum of three households and a total of 15 people, effective at 12:01 a.m. Friday, Nov. 20. Residents are urged to adhere to all protocols if they choose to attend or host a small private gathering. 

The City facilities and services listed below will adhere to the following schedule during the week of Nov. 23, 2020. City Hall remains closed to the public until further notice.

All City facilities and services open on Monday, Nov. 23, and Tuesday, Nov. 24, except the following:

• El Dorado Nature Center, closed Mondays
• Marina Offices closed Tuesday, Nov. 24 (designated furlough day)

Open on Wednesday, Nov. 25 (designated furlough day) during regular business hours:

• City-run COVID-19 test sites and the Rapid Assessment Clinic
• Fire stations 
• Main Police Station Front Desk
• All City parks and trails
• Community parks facilities (for after school programs and senior meals only)
• Belmont Plaza Pool
• Lifeguard stations
• Animal Care Services
• Long Beach Airport
• Library pickup services and offices 
• Community park facilities open for after school programs and senior meals only
• Multi-Service Center for people experiencing homelessness
• Marina offices (Alamitos Bay Marina, Shoreline Marina)*
• The WorkPlace, Youth Opportunity Center & Pacific Gateway Administrative Office
• Refuse and recycling collection (offices will be closed but refuse and recycling will be collected as usual)
• Graffiti hotline (562.570.2773)
• Street sweeping
• Parking enforcement
• Clean team (562.570.2850) and street maintenance
• Towing and Lien Sales 
• City Prosecutor’s office
• Energy Resources field work
• Gas Services Dispatch (562.570.2410) open 24/7 for emergency calls
• Water/Sewer Dispatch (562.570.2390) open 24/7 for emergency calls
• Public safety services will continue to be available every day of the year

Closed on Wednesday, Nov. 25 (designated furlough day):

• City Hall
• Health Department offices
• Energy Resources offices
• Water Department offices
• Park administration offices and park offices
• Long Beach Airport administrative offices
• Fire Department administrative office, fire prevention operations
• Marine Safety offices
• Housing Authority 
• Building and Safety Services, including inspections and permits
• Code Enforcement services, including the COVID-19 Venue Task Force 
• Citizen Police Complaint Commission
• Special Events and Filming
• Neighborhood Resource Center
• El Dorado Nature Center Museum
• Indoor swimming pools (King and Silverado)
• The COVID-19 information line for residents (562.570.INFO)
• COVID-19 Joint Information Center (562.570.NEWS)
• Gas, Water and Refuse Call Centers
• COVID-19 Business Hotline (562.570.4BIZ)

The City encourages all residents to continue to use City resources that are available online at longbeach.gov during furlough days. To help balance the City’s budget during this economic downturn, some services are closed on alternating Fridays. These furloughs affect many operations in all City Departments and help prevent significant service reductions to the community. Emergency public response such as police, fire, animal care, public works and utility emergency response remain unaffected by furloughs.

Open on Thanksgiving Day (Thursday), Nov. 26 and Friday, Nov. 27:

• Fire Stations and Lifeguard Stations
• All City parks and trails
• Long Beach Airport
• Main Police Station Front Desk
• Marina offices (Alamitos Bay Marina, Shoreline Marina)* (open Friday only)
• Refuse and Recycling Collection (offices will be closed but refuse and recycling will be collected as usual)
• Gas Services Dispatch (562.570.2140) open 24/7 for emergency calls
• Water/Sewer Dispatch (562.570.2390) open 24/7 for emergency calls 

Closed on Thanksgiving Day (Thursday), Nov. 26 and Friday, Nov. 27:

• City-run COVID-19 test sites and the Rapid Assessment Clinic
  • Testing will be available by appointment on Friday, Nov. 27, as listed below:
    • Jordan Plus High School (171 W. Bort St.) from 7 a.m. to 7 p.m.
    • Long Beach Health Department (2525 Grand Ave.) from 10 a.m. to 1 p.m.
• Joint Information Center (562.570.NEWS), Community Hotline (562.570.INFO), Business Hotline (562.570.4BIZ)
• Animal Care Services and spcaLA*
• Billie Jean King Main Library, all branch libraries, including pickup services and Library offices (digital resources available 24/7)
• Career Transition Center*
• Center for Working Families*
• City Hall*
• Citizen Police Complaint Commission
• Code Enforcement services, including the COVID-19 Venue Task Force 
• El Dorado Nature Center
• Energy Resources offices
• Fire Headquarters, Support Services, Fire Prevention, & Operations, including Marine Safety Administration
• Marina offices (Alamitos Bay Marina, Shoreline Marina)* (closed Thursday)
• Health Department and Health facilities
• Housing Authority
• Long Beach Airport administration offices
• Neighborhood Resource Center*
• Park offices and community park facilities*
• Special Events and Filming
• Street sweeping
• Swimming pools
• Towing and Lien Sales
• Water Department offices

*Indicates City facilities and services currently operating under modified operations until further notice as a result of COVID-19 physical distancing restrictions. 

City Hall
City Hall closed public access on March 18 and will remain closed until further notice. Residents are encouraged to utilize online services during this time. 

Street Sweeping
There will be no scheduled street sweeping or enforcement of street sweeping violations on Thursday, Nov. 26 and Friday, Nov. 27.

Parking Enforcement
Read your parking meter: Parking meters will be enforced on Wednesday, Nov. 25, through Friday, Nov. 27. For meters that state “Exempt on Holidays,” parking is free on Thursday and Friday only. The days and hours of enforcement are displayed inside the meters. 

Refuse/Recycling
Refuse and Recycling will be collected as scheduled on Wednesday, Nov. 25, through Friday, Nov. 27. 

Towing and Lien Sales
The Towing Operations & Vehicle Storage Facility that is located at 3111 E. Willow St. between Temple Avenue and Redondo Avenue will be closed Wednesday, Nov. 25, through Friday, Nov. 27. Normal business hours are:

• Mondays through Fridays, 8 a.m. to 5 p.m.
• Saturdays, 8 a.m. to 4 p.m.
• Closed Sundays and holidays

Vehicles and property are available for release outside of the hours listed above for an additional fee. More information can be found online.

Libraries
All Long Beach Public Libraries closed to the public on March 18 and will remain closed until further notice. Contactless pick-up, available at select locations, will not be available on Thursday, Nov. 26, through Saturday, Nov. 28. Library patrons are encouraged to make use of LBPL’s vast collection of digital resources, including the library catalog, downloads and databases, available 24/7. Library services will resume the following week and will be available from 10 a.m. to 5 p.m. Tuesdays through Saturdays. Please call 562.570.7500 during those hours for assistance.

Media inquiries can be directed to the Joint Information Center at 562.570.NEWS (6397) or jic@longbeach.gov. 

For the latest information on COVID-19, with details on all that the City of Long Beach is doing to keep our residents safe, visit longbeach.gov/COVID19 and follow @LongBeachCity on Facebook, Twitter and Instagram.

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