City of Long Beach 
Public Information Office
411 W. Ocean Blvd, 
Long Beach, CA 90802

FOR IMMEDIATE RELEASEPress Release # 120920-3
City of Long Beach Continues to Offer Assistance for Residents, Businesses Amid Pandemic
City of Long Beach Joint Information Center

Long Beach, CA - As COVID-19 cases surge locally, regionally and across the state, Long Beach is continuing to offer a variety of supportive programs and resources for residents and businesses in need of assistance during this unprecedented time. 

“The City is working diligently to do everything that we can to ease the impacts of the pandemic on our residents and businesses,” said Mayor Robert Garcia. “We know that this is an incredibly difficult time for many.”

Details regarding the many services offered to those affected by the pandemic are available by calling the City’s Resource Line at 562.570.INFO (4636), option 5. Resource Line operators are prepared to help assess eligibility when needed and provide program referrals to organizations across the city. The City is currently offering the following programs and resources for Long Beach residents and businesses: 

Business License Tax and Fee Payment Deferral
Recognizing the financial strain that the COVID-19 pandemic continues to have on many local businesses, the City has extended the waiver of penalties related to the payment of any business license taxes as well as health and fire fees issued from March 16, 2020, to March 31, 2021. Any bills issued during this period should still be paid in a timely manner if at all possible, but no penalty will accrue until after March 31, 2021. Additionally, the City will offer a Business License Tax and Fee Grant to offset the cash flow drain of business license fees for qualified full-service independent restaurants that have been closed or materially restricted in operation and demonstrate major financial hardship as a result of the City’s Health Order. The Business License Tax and Fee Grant application will open in Jan. 2021.

Business Support Services
In partnership with local organizations, the City is offering vital services for businesses impacted by the COVID-19 pandemic, including business outreach and education, business assistance and marketing support and small business consulting. People can go to the Business Support webpage or contact the City’s BizCare Hotline at 562.570.4BIZ.

BizCare mobile pop-ups are available to all Long Beach small businesses and are focused on businesses in communities that have been most impacted by the pandemic. The pop-ups provide business owners or their representatives with free one-on-one, in-person support to complete grant applications and learn about other business and community resources, such as loans and free technical assistance. Multilingual translation services are available on-site at each of the pop-ups.

The BizCare pop-ups are currently taking place through Dec. 30, as follows:
  • Mondays, 8 a.m. to 4 p.m., Admiral Kidd Park (2125 Santa Fe Ave.)
  • Tuesdays, 8 a.m. to 4 p.m., Admiral Kidd Park; 9 a.m. to 4 p.m., Michelle Obama Neighborhood Library (5870 Atlantic Ave.)
  • Wednesdays, 9 a.m. to 4 p.m., Michelle Obama Neighborhood Library; Mark Twain Neighborhood Library (1401 E. Anaheim St.)
  • Thursdays, 9 a.m. to 4 p.m., Mark Twain Neighborhood Library
Emergency Microloan for Businesses
The City is offering a loan designed to support Long Beach small businesses and nonprofits that have been financially burdened by the COVID-19 pandemic. Affordable and flexible loans up to $10,000 are available. There are no fees associated with the program and approved borrowers may access a grace period of up to nine months before the first loan payment is due. Loan proceeds may be applied toward a variety of business expenses, such as staffing, commercial rent, supplies and materials, utilities, professional services and more. To get started, potential borrowers must sign-up for an appointment with the Small Business Development Center at or call 562.938.5100.

Career Services 
The Pacific Gateway Workforce Innovation Network (Pacific Gateway), a federal, state and grant-funded workforce development agency serving Long Beach residents and businesses, offers a training center and a number of job placement services for adults and youth. Pacific Gateway works with hundreds of area businesses to connect them with employees, and in turn assists job seekers in accessing the training needed to elevate them in the marketplace. For further details, visit or call 562.570.3700.

Parking Program

A COVID-19 Parking Relief Program for residents with existing permits in parking-impacted neighborhoods was created to mitigate parking impacts caused by the pandemic through at least the end of 2020 in certain locations around the city. At the end of the extension period, the City will reevaluate and provide users with advanced notice regarding expiration or further extensions. Additionally, the City is continuing increased courtesy parking time for on-street parking meters. All on-street parking meters allow for 15 minutes of free parking to accommodate curbside pick-up from local restaurants and businesses, while still keeping parking meters in effect to allow for turnover of spaces serving essential businesses. To claim the free 15 minutes of parking, residents can press the green button on the parking meter. As part of continuing efforts to address parking impacts caused by COVID-19, the City has made over 4,000 free parking spaces available in select lots and garages citywide. A full list of parking options is available on the City’s website. For more information about parking services, go to

Street Sweeping 
Street sweeping is a critical health service that helps keep pollutants from washing into waterways and aids in the prevention of flooding and standing water. Due to this, street sweeping operations continue as scheduled citywide. If a person has received a street sweeping citation and is experiencing COVID-19-related hardships, they may apply for an exemption by following the process to contest a citation

Combination COVID-19 and Flu Testing
Free combination flu and COVID-19 tests are available at City-run testing locations to help prevent the spread of COVID-19 and keep the community safe during flu season. Tests at City-run sites are available by appointment only. Appointments may be made online or by calling the City’s COVID-19 Info Line at 562.570.INFO (4636). Free testing is offered to all residents of Long Beach, Signal Hill, Lakewood, Paramount and Compton.

Older Adult Services
The City is continuing to ensure that older adults have the support services and tools needed to maintain their health and well-being during the pandemic by offering a number of programs and services, including a food distribution program, conducting community outreach and education, and providing programming and services to reduce social isolation or loneliness and more.
  • Food and Meal Delivery Program
    The City is partnering with local organizations to offer food and meal delivery aid for older adults and individuals who have tested positive for COVID-19 and are isolating in their homes. Individuals 60 years of age and over, those who have tested positive for COVID-19, and those with specific underlying health conditions are eligible for participation in this program. 
  • Long Beach Yellow Cab Transportation Program
    The Healthy Aging Center has launched a program to provide transportation to essential services for eligible low-income residents through Dec. 15. Recipients are required to meet age, income, and medical requirements. If eligible, they will be able to use Long Beach Yellow Cab services for rides within the City. 
  • Healthy Aging Center Messaging Service
    Through this messaging service, people can receive periodic updates on issues related to the COVID-19 pandemic including resources, services and information specifically for older adults. 
  • Medical and Hygiene Supply Distribution
    In partnership with the Department of Parks, Recreation & Marine (PRM), the Healthy Aging Center is preparing for the distribution of care kits at participating PRM sites in Dec. Care kits will include medical and hygiene supplies and resource packets to offer additional information and resource connections. Contact the Long Beach Senior Center at 562.570.3500 or the Long Beach Resource Line for information on availability.
  • Senior Links Case Management
    Staffing has been expanded to provide intensive case management and referral services through the Long Beach Healthy Aging Center. As part of this expansion, telehealth services are being offered and a device lending program is in development to reduce barriers for connecting to care virtually. Anyone 55 or older living in Long Beach, who needs help to continue living safely and independently in their home, is encouraged to seek care.   
Residents can contact the City’s Resource Line at 562.570.INFO (4636), option 5, to be connected to these resources.

Black Health Equity Services
Licensed behavioral health clinicians are available to provide culturally-affirming mental health and substance abuse counseling services to uninsured or underinsured Black residents during the pandemic. Other initiatives to support Black health are addressed in separate programs and include a Mental Health provider program and a Black Health Collaborative in collaboration with California State University, Long Beach. For more information, residents can contact the City’s Resource Line at 562.570.INFO (4636), option 5.

Mental Health for Children 
More than 500 developmental play therapy kits are available to support telehealth therapy sessions for children and families. For more information, residents can contact The Guidance Center at 562.595.1159 or the City’s Resource Line at 562.570.INFO (4636), option 5.

Domestic Violence Services 
Trauma-resiliency-informed domestic violence services, such as behavioral and mental health counseling, emergency housing vouchers and assistance with sheltering for victims or survivors of domestic and interpersonal violence are available for residents in need of support. For more information, people can contact the City’s Resource Line at 562.570.INFO (4636), option 5.

Infant and Toddler Supplies
Infant care supplies, including diapers, formula, baby wipes and more are being made available at weekly distributions to support families that have been financially impacted by the COVID-19 pandemic. All Long Beach residents with young children, as well as Long Beach-based childcare and education providers, are eligible to receive supplies. Distributions for families are scheduled each Friday and are expected to continue into the first few months of 2021. For more information, residents can contact the City’s Resource Line at 562.570.INFO (4636), option 5.

Grants for Child Care Providers
In partnership with The Nonprofit Partnership, the City has made grants available to licensed child care providers to purchase supplies needed to meet State and Los Angeles County COVID-19 protocols. Grants range from $500 to $10,000, and are open to both home- and center-based providers impacted by COVID-19. The application is available in English, Spanish, Khmer and Tagalog online. Child care providers who need assistance with the application, or wish to request an application in additional languages, can contact TNP at or 562.888.6530.

Developmental Kits for Children
Following a high demand for early childhood development materials, the City will distribute an additional 1,000 developmental kits for infants, toddlers, and pre-school aged children residing in Long Beach. The kits include books, art supplies and additional materials, and are developmentally appropriate, with unique supplies for infants from birth to 18 months, toddlers from 18 months to three years and preschool-aged children from three to five years. Each child will receive one set of supplies along with resource packets with information on local early childhood resources. Kits will be distributed on a first-come, first-served basis at 10 a.m. on Saturday, Dec. 19 at the following locations, while supplies last: 
  • Bret Harte Library (1595 W. Willow St.)
  • Mark Twain Library (1401 E. Anaheim St.) 
Low-Cost Internet Services and Computers
The City wants to ensure that everyone has equitable access and use of the Internet and computers during the pandemic. The ConnectedLB Platform allows Long Beach residents to find low-cost internet services and computers in their local neighborhoods by entering their zip code. Long Beach residents may qualify for low-cost internet services and computers based on verification of income status and household participation in public benefit programs. The platform is available in both English and Spanish and is expected to run through April 2021 or until further notice. For more information, Long Beach residents can call the City’s Digital Inclusion Resources Hotline at 562.570.7000 from 8 a.m. to 5 p.m. on weekdays or text or email

Community Learning Hubs for Youth
This program offers distance learning and after-school activities for kindergarten to eighth grade Long Beach Unified School District students. The free hubs will provide a safe space with high-speed internet for students to complete distance learning assignments during the school day. Youth also have the option to participate in safe and enriching after-school activities, including academic support, sports, fitness and more. For additional information about this and other activities for youth, people may visit or call 562.570.3150.

The City of Long Beach is making additional resources and support available to the community on a weekly basis. Please visit the City’s Coronavirus Aid, Relief, and Economic Security (CARES) Act website for regular updates as new programs and partners come online, or residents can contact the City’s Resource Line at 562.570.INFO (4636), option 5.

For more information about business assistance and resources, people can go to the Business Support webpage or contact the City’s BizCare Hotline at 562.570.4BIZ.
For the latest information on COVID-19, with details on all that the City of Long Beach is doing to keep its residents safe, visit and follow @LongBeachCity on Facebook, Twitter and Instagram.