City of Long Beach 
Public Information Office
411 W. Ocean Blvd, 
Long Beach, CA 90802

FOR IMMEDIATE RELEASEPress Release # CM:112918
City Hall Announces Temporary Disruptions to Lobby Level Services Due to Office Flooding
Customer services and payments remain available online and by phone
Kevin Lee
Public Affairs Officer
City Manager's Office

Due to flooding in City Hall offices on the Lobby Level, customer service, and cashiering operations are closed pending further notice.

City Clerk operations remain open; and customers still have access to elevators for in-person services that are located above the Lobby Level, such as permitting, business licensing and more.  

Residents can access information as well as pay parking, gas, water, and refuse bills online or by phone. Please refer to the links and phone numbers below: 

Media inquiries can be directed to Kevin Lee, Public Affairs Officer, at 562.570.6811 or An update will be sent to the media when walk-in services are restored and operational.