Long Beach
Police Department

Media Relations
400 W. Broadway
Long Beach, CA 90802
(562) 570-5273
Media Relations Detail
(562) 570-5273

The Long Beach Police Department (LBPD) is excited to announce the utilization of the Neighbors app by Ring as a new investigative tool within the city. The Neighbors network already has millions of users and has been instrumental in catching package thieves, stopping burglaries, and keeping neighborhoods safe.

“We are excited to partner with Ring to utilize the Neighbors portal in the City of Long Beach,” said Adult Investigation Section Lieutenant Joseph Gaynor. “We believe that this platform will allow our detectives to build stronger cases with the help of video evidence and information shared with us by our community members.”

LBPD can only view content posted by users to the Neighbors app or content that is shared with us in response to a specific request. This does not grant law enforcement access to Ring cameras or user data.

Jamie Siminoff, Chief Inventor and Founder of Ring, said: “We’re excited to have LBPD join Neighbors. Over the past few years we have learned that, when neighbors, the Ring team and law enforcement all work together, we can create safer communities. Neighbors is meant to facilitate communication between these groups, while maintaining neighbor privacy first and foremost.”

Residents can text ‘longbeachca’ to 555888 from their smartphone to download the Neighbors app for free on iOS and Android and use the app to; join their neighborhood, share crime and safety-related videos, photos and text-based posts; and receive real-time safety alerts from their neighbors and the Ring team.

The LBPD reminds you that posting on any social media site or app should not be a substitute for a crime report. A crime report can be filled out in person with an officer or, depending on the type of crime, a report may be submitted on our website.  If an incident is not reported, it hinders our department’s ability to fully investigate the incident to create a safer environment for our community. Tools such as the Neighbors app should be used in addition to calling police and we remind you that if you “See Something, Say Something.” Report suspicious activity by calling (562) 435-6711 or 9-1-1 in case of emergency.

Learn more about the Neighbors app by visiting Ring’s website here: neighbors.ring.com.