Home » Long Beach Airport (LGB) » 2022-4-4 Long Beach Airport Invites Community to Celebrate Opening of New Ticketing Lobby

Long Beach Airport Invites Community to Celebrate Opening of New Ticketing Lobby

LGB Ticketing Lobby Rendering
Kate Kuykendall
Public Affairs Officer
Long Beach Airport

Long Beach Airport (LGB) is commemorating the opening of its brand-new Ticketing Lobby and Checked Baggage Inspection System (CBIS) facility with a Community Open House on Saturday, April 30. The projects are part of a major $110 million Phase II – Terminal Area Improvement Program to make strategic pre-security enhancements to the airport.

“Long Beach already has one of the best airports anywhere, and we’re continuing to invest and make it even more accessible, innovative and passenger-friendly,” said Mayor Robert Garcia. “The new ticketing terminal is a great addition that will benefit travelers to our airport and city.”

Family-friendly activities, music and light refreshments will be staged from 10 a.m. to 2 p.m. in front of the new building, adjacent to the historic terminal. There also will be opportunities to tour the new Ticketing Lobby. Parking is complimentary.

The $26 million investment in the Ticketing Lobby—designed by Corgan and constructed by Swinerton —complements the adjacent historic terminal and builds upon LGB’s status as a first-class gateway to Southern California, holding a special niche in the aviation industry with its easy access, sustainable facilities and welcoming feel for travelers.

“The new Ticketing Lobby is a testament to our dedication towards investing in innovative, sustainable facilities for residents and visitors of Long Beach,” said Councilwoman Stacy Mungo Flanigan. “Our airport continues to set the bar for the aviation industry.”

Features of the 16,700-square-foot Ticketing Lobby, which is anticipated to receive a Leadership in Energy and Environmental Design (LEED) Silver certification, include:

  • Common use ticket counters and self-service kiosks for greater flexibility according to flight schedules and demand. 
  • Ticket counters and well-positioned kiosks with non-porous, anti-microbial surfaces.
  • Ample square footage for improved passenger circulation.
  • Improved bag checking and screening efficiency.
  • Optimized energy performance, high efficiency LED lighting and reduced indoor and outdoor water usage.

“I am excited to officially welcome this incredible new facility to our community,” said Councilman Daryl Supernaw. “The new Ticketing Lobby is yet another feature that makes Long Beach Airport unparalleled.”

The Ticketing Lobby’s official opening day will be Wednesday, May 4. Ticketing services were previously centered in the historic terminal building, which is scheduled to undergo major renovations, including a seismic upgrade, and eventually transition into space dedicated to rental car customer service functions.

The state-of-the-art $25.5 million CBIS operation, at 6,545 square feet and connected to the Ticketing Lobby, allows the Transportation and Security Administration (TSA) to more efficiently screen checked bags. It replaces what was originally designed to be an interim facility after the events of 9/11. Relocating these functions will restore access to the west side of the historic terminal, revealing its classic design.

“The bold and beautifully designed Ticketing Lobby and behind-the-scenes CBIS will streamline the passenger experience from curb to gate and build upon our reputation as one of the coolest, easiest airports to navigate in the country,” said Airport Director Cynthia Guidry.

Completion of the newer, larger Ticketing Lobby, as well as the new CBIS facility, represent the first two components of the Phase II – Terminal Area Improvement Program. A Consolidated Baggage Claim Facility is currently under construction and scheduled to open in late 2022.

The Phase I – Terminal Area Improvement Program, which included $100 million in various priority projects completed in 2012, culminated with the award-winning, LEED Silver certified passenger concourse featuring modern design, local eateries and an innovative indoor-outdoor design with a spacious post-security garden. Phase I also included construction of Parking Structure B.

LGB offers nonstop service to 16 destinations across the nation, including Hawaii. Learn more at www.lgb.org/destinations.

About the City of Long Beach 
Home to approximately 480,000 people, the multiple award-winning and innovative City of Long Beach offers all the world-class amenities of a large metropolitan city while maintaining a strong sense of individual and diverse neighborhoods nestled together along the California coast. As a full-service charter city, Long Beach is home to the Queen Mary, Aquarium of the Pacific, several museums and theaters, a highly rated school district, Long Beach Airport and the Port of Long Beach. The City also has a highly respected university and city college, two historic ranchos, five hospitals, five golf courses, 171 parks, miles of beaches, marinas and bike paths.

For more information about the City of Long Beach, visit http://longbeach.gov/. Follow us on social to keep up with the latest news: FacebookTwitterInstagram and YouTube.

About Long Beach Airport 
Founded in 1923, Long Beach Airport (LGB) is the oldest airport in California. Among its many awards, LGB was named a Top 10 airport in the 2020 USA Today 10 Best Readers' Choice travel award contest for Best Small Airport. LGB offers non-stop service to several U.S. cities while supporting a healthy general aviation community with more than 300,000 annual operations. The airport is also a source of substantial economic activity and employment, with the LGB Aviation Complex generating $8.6 billion in economic impact and supporting 46,000 jobs. LGB is a self-supporting enterprise of the City of Long Beach and does not receive local tax dollars. The Airport prides itself in preserving its esteemed historic legacy and maintaining a safe, sustainable, and environmentally responsible operation. Follow us on FacebookInstagram and Twitter  @LGBAirport.