accessibility
  Committed to providing the best customer service
Accessibility Information

Long Beach Airport is committed to providing the best customer service in beautiful, award-winning facilities for all of our travelers. 

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Parking

Accessible parking is readily available in all lots. For more information, please visit the Parking & Directions page.

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Service Animal / Pet Relief Areas

The relief area for service animals and pets is located curbside on the north side of the terminal building.

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Security Checkpoint Screening Assistance

TSA Cares is a helpline that provides travelers additional assistance during the screening process. Please contact them 72 hours before traveling.

Hours:
Weekdays 8 a.m. – 11 p.m. ET
Weekends/Holidays 9 a.m. to 8 p.m. ET

Email: TSA-ContactCenter@tsa.dhs.gov
Phone: (855) 787-2227. Federal Relay: 711

Please visit the TSA website for traveling with Disabilities and Medical Conditions for more information.

ADA Route Map
A blueprint of Long Beach Airport, with the North and South Concourse at the top of the map due West and Parking Structure B at the bottom (East). A box on the upper-right of the image displays the airport logo and the key to two ADA routes.   The Departing Passenger route, in yellow, begins at Parking Structure B. The route heads up (West) across the street (Barbara London Dr.), then makes a left due South before forking: continuing South leads to the back of Parking Structure A and the bus station, while making a right turn to the West is the path past the Rental Car lot on the Parking Structure A's Northside.   Continuing West, the route veers slightly left (South) before a crosswalk over Donald Douglas Drive, which is two North-South driving lanes with a passenger walkway median dividing them. After passing the Historic Terminal, Departing Passanger Route ultimately reaches the Ticketing Lobby (slightly South) and the TSA Check Point (straight West). From the TSA Check Point, the route leads into the main outdoor central concourse, where the route splits to the North and South Concourses for departure gates.  The Arriving Passenger route is the opposite flow: from either the North or South Concourse, the route merges at the main outdoor central concourse. From here, exit due East to reach the Baggage Claim (North) and continue heading East twoards the Historic Terminal. The route splits around the Historic Terminal, although there is access through the building. All paths lead to Donald Douglas Drive, where it then splits again to the two walkways East towards the Rental Car Lot and Parking Struture A. The route then continues down past the Rental Car Lot and Parking Structure A; it then makes one final split to the bus station (right turn, due South) or past Barbara London Dr. (left and right, over crosswalk) to Parking Structure B.
(Click image for larger version)
Traveling with special needs?

Travelers with disabilities or needing special assistance are advised to make such requests with their airlines. Contact information for airlines serving LGB is listed here.

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Loading & Unloading Areas

ADA accessible white curbsides are located in both lanes directly in front of the terminal building and in front of the Ticketing Lobby. Please pull forward in front of the Ticketing Lobby for the easiest access. 

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Ground Transportation

Taxis and shuttles serving LGB offer wheelchair accessible vehicles, and Long Beach Transit service at the airport is also accessible. For more information about Ground Transportation at LGB, please click here.

elevators
Elevators

Elevators are located in both Parking Structure A and B and in the north side of the terminal building.

drinking fountains
Drinking Fountains & Restrooms

Accessible drinking fountains and restrooms are located in the Ticketing Lobby and in both the north and south sections of the passenger concourse.

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Long Beach Airport – Title VI Program
Please visit our Title VI Program page for more information.
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Americans with Disabilities Act (ADA) Compliance Procedures
Information on City of Long Beach Americans with Disabilities Act (ADA) Compliance Procedures, including how to file a complaint.
Lactation Rooms
Lactation Rooms
A lactation room located post-security in our South Concourse by Gate 1.