Contact Us

Department of Human Resources

General Information

411 W. Ocean Boulevard, 10th Floor
Long Beach, CA 90802
T: (562) 570-6621
F: (562) 570-6107
CityofLongBeachHR@LongBeach.Gov

Most Contacted Numbers/Emails:

Employment Verification
Important Announcement: The City will transition from using CCC Verify to Experian Verify for employment verification purposes.

Please visit www.experianverify.com to register and login.
Click here to download the instructions. 

Experian Verify Customer Support: 404-382-5400
Experian Verify Customer Support Email: verify.support@experian.com


Public Service Loan Forgiveness (PSLF) Employment Certification Forms should be submitted to CLB-StudentLoan@LongBeach.Gov. 

Due to the high volume of verifications, there is a 48 to 72-hour turnaround time. Please note we can only complete the form for current or prior City employees. Contractors and temporary staff members working via contract do not count as City employees.

Employee Discounts 

The Department of Human Resources is working on creating a virtual portal where local businesses can voluntarily share discounts and promotions on services to City employees. The discounts would be posted on an intranet page titled “Employee Discounts” and it would be internally accessible to the City’s workforce (currently estimated at 5,500 employees).

The requirements to post are:

1. The maximum flyer size is 8.5X11 inches (letter size) in PDF file.
2. If a graphic is attached, it must be 300x300 pixels max. sounds fine
3. Flyers/graphics with vulgar and/or inappropriate language will not be accepted.
4. Any offer to City staff must have a starting date and an ending date (renewals can be submitted).
5. There is no minimum or maximum discount required (participation is voluntary and optional).
6. Employees should be required to show their employee ID at the time of service if a discount/promotion is being offered.
7. All posts should be submitted to CLB-EmployeeDiscount@LongBeach.Gov .

Please note participation in the Employee Discount section is optional and not a requirement. Participation in the program does not imply nor does it entitle the participants to special or preferential services from the City. This is an optional and voluntary program for vendors and business owners. The program is new for 2023 and it will be amended or revised based on demand and operational capacity. 

Jose Fernandez, Secretary - Special Events/Insurance
(562) 570-6314
Jose.Fernandez@LongBeach.Gov 

Employee Benefits & Retirement Information
(562) 570-6303
Employee-Benefits@LongBeach.Gov or Retirement@LongBeach.Gov

Administration Bureau

Joe Ambrosini, Director 
(562) 570-6140
Joe.Ambrosini@LongBeach.Gov

Omar Ramos, Manager of Administration 
(562) 570-6060
Omar.Ramos@LongBeach.Gov

Personnel Operations Bureau

Fred Verdugo, Deputy Director
(562) 570-5045
Fred.Verdugo@LongBeach.Gov

Crystal Slaten, Manager of People and Operations
(562) 570-6036
Crystal.Slaten@LongBeach.Gov 

Russ Ficker, Human Resources Officer - Personnel Services
Russ.Ficker@LongBeach.Gov

Ramon Garcia, Human Resources Officer - EEO
(562) 570-6474
Ramon.Garcia@LongBeach.gov 

Yesenia Rico, Human Resources Officer - Talent Acquisition & LB Recovery
(562) 570-6552
Yesenia.Rico@LongBeach.gov

Amanda Elek-Truman, Human Resources Officer - Employee Benefits
(562) 570-6371
Amanda.Elek-Truman@LongBeach.Gov 

Susie González, Human Resources Officer – Organizational Development
(562) 570-6588
Susan.Gonzalez@LongBeach.Gov

Labor Relations

Sarah Green, Chief of Labor Relations
Sarah.Green@LongBeach.Gov

Sandra Aguilar, Human Resources Officer
(562) 570-7474
Sandra.Aguilar@LongBeach.Gov 

Sheree Valdoria, Special Projects Officer
(562) 570-6311
Sheree.Valdoria@LongBeach.Gov 

Risk Management Bureau

Joleen Richardson, Risk Manager 
(562) 570-6754
Joleen.Richardson@LongBeach.Gov

Derek Law, City Safety Manager
(562) 570-2712
Derek.Law@LongBeach.Gov

Ayisha Thompson, Human Resources Officer - Occupational Health 
(562) 570-6966
Ayisha.Thompson@LongBeach.Gov