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City Resources


Learn about
additional supportive services offered by the City of Long Beach and Los Angeles County.
 

Homelessness Assistance: If you are currently experiencing homelessness and need help now, please call (562) 570-4500. 

Street Outreach: Connect with the City’s Street Outreach team if you are trying to get help for someone experiencing homelessness or report an encampment at (562) 570-4MSC (4672). 

Who Do I Call FAQ (English), (Spanish) &  (Tagalog) (Khmer - to come)
562.570.4MSC (4672)
  • An encampment
  • An individual sleeping outside or in the doorway of a business
  • An individual who appears to need medical or mental health support
  • An individual requesting assistance
Go Long Beach App
  • Abandoned items such as mattresses or electrical appliances
  • Abandoned shopping carts
  • Trash and debris
911 or Non-Emergency Line 562.435.6711
  • A health or safety emergency on behalf of an individual
  • An individual who is unresponsive or appears to be experiencing a medical or mental health crisis and needs immediate help
  • If you witness a crime by or against an individual who appears to be homeless
  • An individual who appears to be homeless trespassing on your property — if it is a non-emergency, you may call the City’s non-emergency line at 562.435.6711 

Go Long Beach App

Go Long Beach App Logo 
Need to report dumped items such as furniture, household electrical appliances, abandoned shopping carts, or trash and debris?

The new Go Long Beach experience is here! Our Apple and Android apps are now available for download. You can also visit the new Go Long Beach website to submit your requests online.

The new app features:

• A faster, easier way to report graffiti, potholes, fireworks, e-scooter parking violations, and more.
• Improved functionality that allows users to track the status of requests and receive transparent updates from City staff.
• Enhanced compliance with the City’s Language Access Policy — the app is fully available in Spanish, Khmer, and Tagalog.
• Greater visibility for the public to see requests currently being addressed.

Tip: Include a photo of the item or area you’d like to report so staff can locate it more quickly during pickup!

App Store IconGoogle Play Icon


Contact the Community Crisis Response (CCR) Team

CCR Team
CCR is an interdepartmental initiative involving several City departments, including Health, Fire, Police, and Disaster Preparedness and Emergency Communications.



Dispatch operations are managed through the Emergency Communications Center via the Long Beach non-emergency line (562.435.6711).


Call takers identify appropriate situations for a health-based response, ensuring calls are efficiently routed to the CCR team.

The CCR team operates weekdays from 10 a.m. to 5 p.m.

The following Police call codes will be eligible for diversion to the CCR team:

5150

Mental Health Crisis (non-violent)

929A Suicidal Caller
UNWELC Unwelcome Person
647 F/647 FD Public Intoxication
CKWEL Welfare Check
JUVE Disturbance

So long as they do not meet the following exclusionary criteria:

  • Person is exhibiting violent behavior
  • Person is in possession of a weapon
  • Person is experiencing a medical emergency
  • Person is threatening or at imminent risk of hurting self or others
  • Person has committed a crime

To learn more about the program, visit longbeach.gov/ccr


Other Resources

Los Angeles County’s Department of Mental Health 24/7 Helpline If you or someone you know are looking for mental health services, connect with the Los Angeles County Department of Mental Health’s 24/7 Help Line at 1-800-854-7771. 
Suicide Prevention Hotlin If you or someone you know is facing mental health struggles, emotional distress, substance abuse, or just needs someone to talk to, please connect with the Suicide Prevention Hotlineavailable 24/7 via call, text, or chat, dial 
988.  
Behavioral Health Urgent Care Clinic (BHUCC) The BHUCC provides mental health care to individuals experiencing a mental health crisis through crisis stabilizationtreatment, doctors, nurses, therapists on site, and more. The BHUCC operates 24 hours a day, 7 days a week and accepts all insurance types, individuals without insurance are also able to receive services. Visit the BHUCC at 3210 Long Beach Blvd or call (562) 548-6565.  
National Sexual Assault Hotline RAINN provides support services to survivors of sexual abuse and violence 24 hours a day, 7 days a week.To connect with RAINN, reach them via online chatWhatsApp chat, text (text HOPE to 64673), or call (800) 656-HOPE.
Community Partner Resources Food Banks - Hot Meals - List of Community Partners