Health & Human services

As a precaution to prevent the spread of COVID-19 we have ceased all face-to-face appointments. However, we can still offer application assistance and provide troubleshooting help over the phone with email support. You may call 562-570-7979 or email us at Coveredlb@longbeach.gov for further assistance. Please use only one method to contact us and we will get back to you shortly. And remember that Medi-Cal enrollment is all year long. Take care and remember to practice social distancing to help prevent the further spread of COVID-19.

Need health insurance, not sure what program you are eligible for. Our trained Certified Enrollment Counsolers can help.

Under the Patient Protection and Affordable Care Act there are many options available for uninsured individuals and families. The Long Beach Department of Health and Human Services offers enrollment assistance with many of the health insurance programs such as Medi-Cal and Covered CA. Our enrollment specialist can determine program eligibility quickly over the phone. 

For enrollment assistance, please have the following:

• Government-issued identification (Driver's License, ID Cards, or Military ID)
• Resident Alien Card (Green Card) if applicable
• Social Security Cards or numbers
• Paystubs and/or latest tax records
• Proof of pregnancy, if applicable
• 65yrs and older, call our office for a list of required documents

Location:
Long Beach Department of Health and Human Services
2525 Grand Avenue, Suite 210
Long Beach, CA 90815
Monday - Friday, 8:00 a.m. - 5:00 p.m.

Walk-ins are welcomed, but appointments are encouraged to ensure you are assisted in a timely manner. During Covered CA Open Enrollment, evening and Saturday appointments are available upon request. Please DO NOT mail applications to the above address. We are not a Medi-Cal nor Covered CA processing center. ALL MAILED APPLICATIONS WILL BE RETURNED! 

Phone: (562) 570-7979
Fax: (562) 570-8122
Email inquiries: Anthony.Ly@longbeach.gov

Other Related Resources:

Need help selecting or changing a Medi-Cal managed care plan or completing Medi-Cal Choice Form? A Health Care Options (HCO) Representative is available for in-person assistance at the Health Department Mondays only, 8-4:30pm. For online information, please visit Health Care Options

Print Materials:

For assistance outside of the Long Beach Area, see our partnering agencies list for assistance.