PURPOSE

PHONE

EMAIL

General (Call Center)
For general questions, connecting with staff, participant case worker assignment, and questions/inquiries about your tenant’s rental subsidy.

(562) 570-6985

HACLB@longbeach.gov

Moves
For questions on moving within Long Beach.

(562) 570-6116

HA-Moves@longbeach.gov

Portability
For questions on moving to or from Long Beach.

(562) 570-6885

HA-Ports@longbeach.gov

Reasonable Accommodations
For questions on or to request reasonable accommodations.

N/A

HA-RARequest@longbeach.gov

Rent Increases
To submit new rent increase requests and to follow up on previously submitted requests.

(562) 570-6282

HA-Rent@longbeach.gov

Inspections
For follow up on request for inspection, inquiries regarding an inspection, and to submit any inspection-related documentation.

(562) 570-5340

HA-Inspections@longbeach.gov

Ownership
For ownership customer service, change any owner information (i.e. address, bank account, new ownership, etc.).

(562) 570-5352

HA-Owners@longbeach.gov

RFTA
To submit or follow up on Requests for Tenancy Approvals (RFTA).

(562) 570-5352

HA-RFTA@longbeach.gov