Micro-Mobility Program (e-Scooters/E-Bikes)
On August 7, 2020, Long Beach transitioned from its former electric scooter pilot program to a permanent citywide Shared Micro-Mobility Permit Program. Four Operators were selected through the Request for Proposal process, which allows Operators to apply for a 12-month Micro-Mobility Permit. Through the City’s program, each Operator can initially deploy up to 500 e-scooters, with the potential to increase up to 1,000 e-scooters per Operator. Deployment of the program’s e-scooters are only allowed on City pre-approved drop-zones. Operators are responsible for the maintenance, operations, and disinfecting of their fleet of e-scooters daily. Mobility staff will continue to monitor the program and provide recommendations on program changes to the City Council as necessary.
Go Long Beach App:
Residents and businesses are encouraged to report any e-scooter parking violations through the City’s Go Long Beach App. Once reported through the app, e-scooter vendors will typically remove the vehicle within 2 hours.
E-Scooter Vendor Contact Info:
The public should contact vendors directly regarding issues with vehicle maintenance, billing, and questions regarding pricing and user apps.
Lime: email@example.com 1-888-LIME-345
Razor: firstname.lastname@example.org 1-833-LAST-MILE
VeoRide: LBC@veoride.com 1-855-836-2256
It is illegal for e-scooter users to ride on the sidewalk (CVC 21235g). Riders must use a bike lane whenever possible or ride in a vehicle travel lane on streets 25 MPH or under (CVC 21229 and CVC 21235b). Visit the E-Scooter Safety Tips page for more info.
Bird, VeoRide, Lime, and Razor are participating in the pilot.
Each vendor sets their own pricing, but most charge riders an initial fee with additional fees per minute. Please check the respectable e-scooter apps for more information before riding.
All vendors participating in the pilot are required to limit e-scooter speeds to 15mph. This is also mandated by California Vehicle Code 22411.
No. Riders in Long Beach must be 18 years of age and in possession of a driver license per California Vehicle Code 21235d. Double riding is also illegal per CVC 21235 e.
Riders must park their scooters that won't to block pedestrian and wheelchair access. (CVC 21235i).
No. Only one person is allowed to ride a scooter at a time regardless of age (CVC 21235 e).
Helmets are always encouraged and can be provided free-of-charge per request from an operator. However, as of January 1, 2019, it is no longer mandatory to wear a helmet on an e-scooter in California.
Riders and residents are encouraged to email E-ScooterShare@longbeach.gov with any questions or issues about the overall program. Questions regarding billing, pricing, or equipment should be sent directly to the respective e-scooter vendor: