Go Active LB

Micro-Mobility Program (e-Scooters/E-Bikes)

Micro-Mobility Permit

On August 7, 2020, Long Beach transitioned from its former electric scooter pilot program to a permanent citywide Shared Micro-Mobility Permit Program. Four Operators were selected through the Request for Proposal process, which allows Operators to apply for a 12-month Micro-Mobility Permit. Through the City’s program, each Operator can initially deploy up to 500 e-scooters, with the potential to increase up to 1,000 e-scooters per Operator. Deployment of the program’s e-scooters are only allowed on City pre-approved drop-zones. Operators are responsible for the maintenance, operations, and disinfecting of their fleet of e-scooters daily. Mobility staff will continue to monitor the program and provide recommendations on program changes to the City Council as necessary.

Go Long Beach App:

Residents and businesses are encouraged to report any e-scooter parking violations through the City’s Go Long Beach App. Once reported through the app, e-scooter vendors will typically remove the vehicle within 2 hours.

E-Scooter Vendor Contact Info:

The public should contact vendors directly regarding issues with vehicle maintenance, billing, and questions regarding pricing and user apps.

• Where can I ride an e-scooter?

  It is illegal for e-scooter users to ride on the sidewalk (CVC 21235g). Riders must use a bike lane whenever possible or ride in a vehicle travel lane on streets 25 MPH or under (CVC 21229 and CVC 21235b). Visit the E-Scooter Safety Tips page for more info.

• Which e-scooters companies operate in Long Beach?

  Bird, VeoRide, Lime, and Razor are participating in the pilot.

• How much does it cost?

  Each vendor sets their own pricing, but most charge riders an initial fee with additional fees per minute. Please check the respectable e-scooter apps for more information before riding.

• How fast do the e-scooters go?

  All vendors participating in the pilot are required to limit e-scooter speeds to 15mph. This is also mandated by California Vehicle Code 22411.

• Can children ride e-scooters?

  No. Riders in Long Beach must be 18 years of age and in possession of a driver license per California Vehicle Code 21235d. Double riding is also illegal per CVC 21235 e.

• Where can I park an e-scooter?

  Riders must park their scooters that won't to block pedestrian and wheelchair access. (CVC 21235i).

• Can two people ride on one scooter?

  No. Only one person is allowed to ride a scooter at a time regardless of age (CVC 21235 e).

• Do I need to wear a helmet?

  Helmets are always encouraged and can be provided free-of-charge per request from an operator. However, as of January 1, 2019, it is no longer mandatory to wear a helmet on an e-scooter in California.

• Who do I contact if I have any questions?

  Riders and residents are encouraged to email E-ScooterShare@longbeach.gov with any questions or issues about the overall program. Questions regarding billing, pricing, or equipment should be sent directly to the respective e-scooter vendor:

  Bird: hello@bird.co 1-866-205-2442
  Lime: support@li.me 1-888-LIME-345
  Razor: sharesupport@razorusa.com 1-833-LAST-MILE
  VeoRide: LBC@veoride.com 1-855-836-2256