Fire Department

Virtual Reinspection Program

Virtual video reinspection’s are now available as an alternative to on-site reinspection’s. Customers can now schedule reinspection’s by email or by calling the Long Beach Fire Department and have an inspector remotely walk through the reinspection. Please refer to the following information for requesting and scheduling details, applicant responsibilities, and step-by-step remote inspections details.

Available for: Reinspection’s of Assemblies and Residential occupancies that meet additional criteria

Note: Based on the size and/or complexity of the project, it may not be possible to complete the reinspection virtually using the defined process. If this occurs, the Fire Inspector will request an alternative inspections process. There is a possibility the inspection could be delayed until on-site inspections are permitted. 

Virtual Inspections Process

1) Schedule Remote Inspection

For initial inspections, schedule remote inspection by submitting the form below or call 562-570-2500. Please allow up to five business days for your reinspection to be scheduled.

Name*

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Address and Unit Number*

*

Email*

*

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2) Prepare for Remote Inspection

• Ensure the necessary tools based on inspection type are readily available. For example: tape measure, GFCI tester, step ladder, site plan, etc.
• Make sure the smart phone or tablet is fully charged
• Be ready to accept the video call at the scheduled time and able to respond to any requests or questions from the Inspector
• Turn off­ notifications during the video call as they can cause the video to freeze. Delays during the inspection may require the inspection to be rescheduled.
• Ensure that your property is accessible allowing the inspector unobstructed views of areas that need to be assessed.
• Allow at least one hour for the reinspection to be completed.

3) Conduct Inspection

• The Inspector will call at the scheduled time to conduct the remote inspection. If the contractor does not respond after three attempts, the inspector will cancel the inspection.
• The inspection will begin with a street view looking of the structure with the address showing and move in a clockwise direction and bottom to top (if multiple floors).
• Please follow the directions of the Inspector and make note of any items that need to be corrected. The Inspector may provide the option for you to send correction photos or videos to them directly.

4) Inspections Results

• Results (pass or fail) will be provided at the conclusion of the inspection.
• Results through First Due will be updated after the remote inspection is completed and sent via email.
• If the initial inspection results in failure, the first reinspection is free, the second inspection is 150% of the original fee and a third reinspection is 200% of the original fee.
• Scheduling of same day re-inspections is based on availability.