City of Long Beach BizCare Program

In 2020, the City of Long Beach launched the Long Beach BizCare Program to support small businesses from across the City that have been impacted by the COVID-19 pandemic. BizCare Program connects business owners to important resources and information, such as grants, loans, technical assistance, information on City policies, and more.

The BizCare Program supports Long Beach businesses through the following services:

  • BizCare Pop-Ups
  • BizCare Hotline and Email
  • BizCare Outreach Team
  • Community Based Organization Partnerships

BizCare Pop-Ups                                                         

BizCare pop-ups are available to all Long Beach small businesses and are located in neighborhoods that have been most impacted by the COVID-19 pandemic. The pop-ups provide business owners or their representatives with free one-on-one, in-person support to complete local, non-profit, state, and federal grant applications free of charge. Businesses are also introduced to other resources, such as loans and free technical assistance. Services are delivered in English, Spanish, and Khmer. The BizCare pop-ups are located at various locations throughout the City and operate on the following schedule. Walk-ins are welcome, or you can schedule an appointment with one of our Pop-Up staff members: Niyah (English), Rachel (English, Khmer), Ana (English, Spanish), Sam (English, Spanish), Ariel (English, Spanish)

BizCare Hotline and Email

The BizCare Hotline provides information to businesses on small business programs and resources, Health Orders, and relevant City policies. The hotline operates Monday’s through Friday’s from 8:00 a.m. to 5:00 p.m. Business owners may contact Customer Service Representatives via the BizCare Hotline by calling 562-570-4BIZ (4249).

Businesses may also contact Customer Service Representatives by email at Both voicemails and emails received will be responded to within 24 hours for customers that contact the BizCare team after normal working hours.

BizCare Outreach

The City of Long Beach Department of Economic Development recently expanded its BizCare Program to include the BizCare Outreach Team. The BizCare Outreach Team will primarily focus on helping small businesses located in low-to-moderate income areas learn about and benefit from small business grants, loans, technical assistance, and more. The team will also help businesses complete grant applications to help them survive and recover.

BizCare Business Support Partnership 

The BizCare Business Support Partnership includes representatives from various City departments and Community-Based Organizations (CBOs) who provide services and resources to small business owners in Long Beach. The Partnership was established to increase open communication across City departments and CBO's with the collective goal of supporting small business owners.  

BizCare staff has collaborated with CBOs by providing regular updates on grant applications, the latest grant information, and by attending community events to engage with business owners and the community. 

Program Milestones


BizCare Highlights

To learn more about Long Beach BizCare and for more information about businesses assistance and resources, go to Business Support webpage , contact the City’s business Hotline at 562.570.4BIZ (4249), or email