Candidates must meet option A OR B:
- Two (2) years of paid, full-time equivalent experience involving extensive public contact working in a building, planning, and/or construction environment, with at least six (6) months of the required experience in computerized permit application processing;
- Completion of nine (9) or more college semester units (proof required)* or the equivalent in planning, building inspection technology, engineering, architecture, code enforcement, fire science technology, or a closely related field; and one (1) year of clerical and/or technical paid, full-time equivalent experience involving extensive public contact, in a building, planning, and/or construction environment with at least six (6) months of the required experience in computerized permit applications processing.
*Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate a field of study and degree conferred date. Candidates who possess degrees from colleges or universities outside the United States must attach proof of educational equivalence at the time of filing.
Knowledge, Skills, and Abilities:
- Knowledge of principles and practices of permit application review;
- Knowledge of familiarity with plans, codes, ordinances, and related terminology, architectural drawing convention and what comprises a complete set of building plans;
- Knowledge of process and procedures associated with permits;
- Knowledge of records management practices;
- Knowledge of customer service methods and techniques;
- Ability to understand and follow oral and written instructions and procedures;
- Ability to learn quickly and apply departmental policies and procedures affecting the acceptance and review of permit applications and commonly used codes and ordinances;
- Ability to understand the relationship between City zoning ordinances and building code requirements;
- Ability to learn, retain, interpret and communicate technical and complex information, terminology, policies and procedures, including codes, ordinances, and regulations;
- Ability to analyze and review permit applications;
- Ability to perform basic math computations;
- Ability to communicate clearly and concisely, both orally and in writing;
- Ability to type or enter data accurately and at a speed necessary for successful job performance;
- Ability to work effectively with a wide variety of people by consistently exercising tact, good judgment and a proactive, problem-solving focused communication style;
- Ability to maintain composure under stressful circumstances;
- Ability to operate office equipment including computers, printers, and copiers as well as the supporting word processing, spreadsheet, e-mail, and database applications;
- Ability to maintain accurate records and files;
- Ability to facilitate and problem-solve quickly and independently and/or as part of a team;
- Ability to provide support to City and department staff.
A Permit Technician certification from the International Code Council (ICC) must be obtained prior to passing probation.
DESIRABLE QUALIFICATIONS: Bilingual/biliterate skills (Spanish, Khmer, or Tagalog) is desired for some positions.