COVID-19 DIGITAL INCLUSION COMMUNITY RESOURCES
The City of Long Beach wants to ensure that everyone has equitable access and use of the Internet and computers during the COVID-19 pandemic. Check out the COVID-19 related digital inclusion community resources below. Visit the provider’s website for additional information and clarification about eligibility requirements.
AT&T COMMUNITY RESOURCES
- AT&T is suspending Broadband usage caps for home Internet customers. There will be no overage fees while customers are home using more data.
- AT&T is keeping public Wi-Fi hotspots open for people who need them.
- AT&T is increasing mobile hotspot data by 15GB a month for each line on an unlimited plan that currently includes a monthly tethering allotment.
- AT&T is offering Internet access for qualifying limited-income households at $10/month through their Access from AT&T Program.
- AT&T is not terminating services of any wireless, home phone or Broadband residential or small business customer due to an inability to pay their bill. Late payments will also be waived for those customers.
- For more information, visit: https://about.att.com/pages/COVID-19.html.
BOOST mobile community resources
- Boost Mobile is offering an additional 20 Gigs of mobile hotspots on their plans at no extra cost through April 30, 2020 to customers currently on an unlimited data plan.
- Boost Mobile is waiving reconnection fees for customers through April 30, 2020.
- For more information, visit: https://newsroom.sprint.com/boost-mobiles-response-to-coronavirus-covid-19.htm.
CHARTER COMMUNICATIONS COMMUNITY RESOURCES
- Charter Communications is expanding the eligibility for its 60-day free offer for Spectrum Broadband Internet and Wi-Fi access to include (K-12 teachers and College/University professors and students) who do not already have a Spectrum account. Students and educators who live in a Spectrum market and do not currently have Broadband, should contact Spectrum at 1-844-488-8395 to sign-up.
- Charter Communications is continuing to offer Spectrum Internet Assist, a high-speed Broadband Program available to eligible low-income households that delivers speeds of 30 Mbps.
- Charter Communications has opened its Wi-Fi hotspots across their footprint for public use.
- Spectrum does not have any data caps, hidden fees and will not terminate service for residential or small business customers who face difficult economic circumstances related to the COVID-19 pandemic.
- For more information, visit: https://corporate.charter.com/newsroom.
COX COMMUNICATIONS COMMUNITY RESOURCES
- Cox Communications is providing the first two months free of the Connect2Compete service and the service will be $9.95/month thereafter.
- Cox Communications is providing phone and remote desktop support through Cox Complete Care at no charge to provide peace of mind and ease for technology needs through May 15, 2020.
- Cox Communications is providing resources for discounted, refurbished equipment through their association with PCs for People.
- For more information, visit: https://www.cox.com/residential/internet/connect2compete/covid-19-response.html.
HUMAN-I-T COMMUNITY RESOURCES
- human-I-T is providing low-cost Internet assistance and free Chromebooks when households are eligible.
- human-I-T is providing its hITconnect store where individuals can purchase computers for as low as $55.
- For more information, visit: https://www.human-i-t.org/.
SOUTHEAST COMMUNITY DEVELOPMENT CORPORATION (SCDC) COMMUNITY RESOURCES
- The SCDC is providing free Chromebooks to youth and adults if they enroll into a low-cost Internet service. Get more information.
T-MOBILE COMMUNITY RESOURCES
- T-Mobile is launching the (T-Mobile Connect) as part their 5G for Good Initiative.
- T-Mobile is offering a $15 plan with unlimited talk and text plus 2GB of high-speed smartphone data.
- T-Mobile is offering new and current Metro customers with any voice line can also get a free 8” tablet (via rebate redemption) with a $15 unlimited tablet data plan.
- T-Mobile is offering MetroSmart Hotspot devices that will be half off, and the $35 per month data plan will include 20GB — double the normal monthly data — for the next 60 days.
- For more information, visit: https://www.metrobyt-mobile.com/.
VERIZON COMMUNITY RESOURCES
- Verizon is offering new affordable Internet plans for low-income households. Qualified customers can purchase Fios 200/200Mbps home Internet service for just $19.99/month with a free year of Disney+ and no router rental charges for two months.
- Verizon is waiving wireless data overage charges to support customers who may be financially affected by the COVID-19 pandemic.
- Verizon is waiving Internet and voice service charges for current Lifeline customers for two billing cycles.
- For more information, visit: https://www.verizon.com/about/news/our-response-coronavirus.