1835 Santa Fe Avenue Long Beach, CA 90810 562-570-3400 See map West Patrol Division The West Patrol Substation opened in late 1997. Among momentous achievements in West Long Beach was a 72% reduction in murder rates compared to 1997. The Substation's presence in the area has improved community access to police and encouraged citizens to reclaim "ownership" of their neighborhoods. In 1998, an additional Neighborhood Improvement Strategy (NIS) area was created based on population demographics, crime and socio-economic characteristics. NIS areas can receive specialized funding and the department assigns officers to collaborate with residents, schools, nonprofit groups and key city departments to solve area problems.