City News Power Outage

Power Restored to Significant Majority of Downtown Long Beach

UPDATE 3:45 p.m. on July 18, 2015

 

 Power Restored to Nearly All Long Beach Residents and Businesses

As of 3:00 p.m. on Saturday, July 18, Southern California Edison (SCE) reports that crews have restored service to the majority of customers affected by the outage in downtown Long Beach. SCE continues to work on restoring and responding to individual customer outages.

"I am very proud of the teamwork displayed by our community,” said Mayor Robert Garcia, “This has been a trying time for our city, but the hard work and professionalism of all involved made this run as seamlessly as possible. I want to thank our residents for coming together, looking out for one another, and displaying patience and cooperation during this crisis. I also want to thank our city staff, community partners, and Southern California Edison for their tremendous efforts over the past several days.”

Customers who live in an area where power was restored, but still have no power, are advised to reset their circuit breakers. If the power remains off, call SCE Customer Service at 1 (800) 655-4555. Representatives can help walk customers through the circuit breaker procedure or identify if another issue exists. While the cause of the outage is yet to be determined, customers who want to file a claim may do so at www.sce.com/claims.

The outage began around 3:00 p.m. on Wednesday, July 15, and appears to be tied to the failure of SCE’s underground utility system. Over the course of 72 hours, residents in Long Beach’s downtown neighborhoods were without electricity, while SCE crews worked around the clock to resolve the outstanding issues.

At the height of the power outage, there were 4,800 downtown Long Beach customers who patiently and eagerly awaited the return of their electricity. Community Emergency Response Teams (CERT) and the Long Beach Search and Rescue Team, in cooperation with the American Red Cross, played an essential role in checking on the well-being of our community’s most vulnerable members.

In partnership with the City, SCE provided water, ice and flashlights at three downtown locations. Long Beach opened Cesar Chavez Park as a 24-hour shelter, and distributed 7,800 bottles water, 2,100 meals, 500 flashlights and ice bags to those affected by the power outage. Programming and services were made available at the Cesar Chavez Community Center, which saw 2,200 visitors between Friday and Saturday. Fifteen individuals chose to spend Friday night at the Cesar Chavez Park shelter.

The shelter will remain open until 6:00 p.m. on Saturday, July 18, 2015. An evening meal will be served at 5:00 p.m. at the park, which is located at 4th Street and Golden Avenue. The community center, also located in the park, will remain open until 8:00 p.m. Residents still affected by the power outage and who continue to need food and shelter services after the shelter closes should call Los Angeles County’s Resource Center at 2-1-1.

Public Works has placed additional trash bins on street corners throughout the affected area. Residents should leave spoiled food in its packaging, tie bags closed securely, and place them inside the bins. All traffic signals are functioning and all freeway exit and entrance ramps are open.

During the power outage, the level of public safety calls for service did not exceed normal call volume. The Long Beach Police Department saturated the affected area with extra patrols and personnel to ensure swift response times and deter crime. Residents may call the non-emergency number, 562-435-6711, to reach Police Dispatch. Emergencies can reported using 9-1-1.

The City’s Emergency Operations Center has been deactivated and all City services have returned to normal operation.

The camaraderie and respect that neighbors bestowed upon each other was incredibly inspiring. Long Beach residents, businesses, and non-profit organizations demonstrated an outpouring of support during the incident, showing the true strength of the Long Beach community.

As always, Long Beach publishes information about the City via Twitter, Facebook, and www.longbeach.gov Please follow us @LongBeachCity on Twitter; Long Beach City on Facebook; and use the #lbPWRout to find information related to this power outage incident. In addition, Twitter followers can use the hashtag #lbHELPout to share stories of helping neighbors through this incident.

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Public Safety Information During the Outage

  Resources
• A meal will be served at 5:00 p.m. on Saturday, July 18 at the Cesar Chavez Park. The park is located at 4th Street and Golden Avenue. The shelter at the park will close at 6:00 p.m. on Saturday, July 18. The community center, also located in the park, will close at 8:00 p.m.
• If the power remains off, SCE is urging those individuals affected to call 1-800-655-4555. SCE representatives can help walk customers through the circuit breaker procedure or identify if another issue exists.
• Please call SCE if your power remains off, 1-800-655-4555.
• For information regarding claims, please see www.sce.com/claims.

Tips for Staying Safe
• All residents and visitors should be mindful of their activities and take care of your neighbors, seniors, vulnerable indviduals, and children.
• Power has been restored to all traffic lights and all freeway on and off ramps are open. Please continue to drive carefully.
• Use flashlights at all times to maintain personal safety and prevent unnecessary accidents. Candles are a fire hazard. Please be careful while walking in the dark
• In buildings without power, please stay out of elevators as they may stall and potentially trap residents.

Food Safety
• Food that needs to be refrigerated, but has been without refrigeration for more than 4 hours should be thrown out.
• A full freezer without power can keep food safe for up to 48 hrs.; a half full freezer will hold food safely for 24 hrs.

Public Services
• Parking enforcement will be suspended from PCH to Seaside Way, 710 freeway to Cherry Avenue until the end of the day on Sunday, July 19. For public safety reasons, citizens should avoid parking in red, blue and white curb restrictions. All other parking laws, such as blocking fire hydrants or driveways, remain in effect.
• Trash and recycling collection will occur as scheduled. Leave spoiled food in its packaging and place into trash containers being set out. Tie bags closed securely and place inside container.
• Trash bins have been placed on corners throughout the effected area. You can use these for your spoiled food.

Stay Connected
• Please follow @LongBeachCity on Twitter; Long Beach City on Facebook; use the #lbPWRout for updates. Also see www.longbeach.gov for more information.
• Share stories of how you have helped or have been helped by a neighbor with #lbPWRout #lbHELPout.
• Call the community hotline at 562-570-5905 to hear updated resource information.

El Centro de Long Beach sigue sin electricidad. Southern California Edison sigue trabajando con diligencia para resolver los problemas afectando a porciones de Long Beach lo mas seguro posible.

El Ayuntamiento pide que todos los residentes y visitantes sean conscientes de sus actividades, y sigan conscientes de cuidar a sus vecinos, ancianos, niños, y negocios. Le pedimos que tome este tiempo para conocer a sus vecinos y se cuiden el uno al otro.

Recursos
• Agua y comida esta disponible temporalmente en Cesar Chavez Park ubicado 401 Golden Ave hast 8:00 p.m. 7-18-15.
• Si la energia elétrica permanece apagada, SCE urge que individuos afectados que llamen al 1-800-655-4555. 
• Favor de llamar a SCE si su energia elétrica permanece apagada, 1-800-655-4555.
• Para información sobre rescpecto a reclamos, For information regarding claims, por favor vea www.sce.com/claims.

Consejos para mantener su seguridad y salud
• Todos los residentes y los visitantes deben ser conscientes de sus actividades y cuidar de sus vecinos, ancianos y niños.
• Energia ha sido restaurada a los semáforos y todo las autopistas están abiertas. Favor de conducir con cuidado.
• Intersecciones sin energía deben ser tratadas como una parada de cuatro vías.
• Por favor tenga cuidado al caminar en la oscuridad.
• Use linternas durante la noche para mantener su seguridad personal y evitar accidentes.
• No use velas porque son un peligro de incendio; no las use para iluminar su casa.
• Por favor no use elevadores por que se pueden apagar y dejar residentes atrapados.
Seguridad de Comida
• Comida que necesita refrigeracion, pero ha estado sin refrigeracion por mas de 4 horas se deberia de tirar.
• Un congelador lleno puede mantener comida fría solo por 48 horas; un congelador lleno a la mitad mantiene la comida segura durante 24 horas.

Servicios Públicos
• Las leyes de estacionamiento serán suspendidas de PCH a Seaside Way, 710 a la calle de Cherry hasta fin del dia Domingo 19 de Julio. Por razones de seguridad pública, los ciudadanos deben evitar las restricciones de estacionamiento en las aceras rojas, azules y blancas. Todas las demás leyes de estacionamiento, como bloque de bocas de incendio o calzadas, siguen en vigor.
• Recolección de basura y reciclaje se producirá en la fecha prevista. Deje alimentos en mal estado en su embalaje y colóquelo en un contenedor de basura. Corbata sus bolsas bien cerradas y el lugar en el interior del recipiente.
• Contenedores de basura han sido colocados en las esquinas y a lo lardgo de la zona afectada.

Manténgase Conectado
• Siga a la ciudad de @LongBeachCity en Twitter; Long Beach City en Facebook; y utilicé el #lbpwrout para ver la informacion mas reciente. También visite www.longbeach.gov para más información.
• Comparta historias de cómo ha ayudado o ha sido ayudado por su vecinos con #lbPWRout #lbHELPout.
• Llame la línea directa de la comunidad al 562-570-5905 para informarse de las actualizaciones del estado con el corto de electricidad.para las actualizaciones mas recientes.

UPDATE 8:45 am July 18, 2015

 90% of Power Restored to Downtown Long Beach Overnight

As of 6:30 AM on Saturday, July 18, electricity has been restored to over 90 percent of customers in downtown Long Beach.

The outage began around 3:00 PM on Wednesday, and appears to be tied to the failure of Southern California Edison’s underground utility system. Over the course of 54 hours, residents in Long Beach’s downtown neighborhoods were without electricity, while SCE crews worked around the clock to resolve the outstanding issues.

The Long Beach Fire Department received over 120 calls for service in the first 8 hours of the incident, and rescued 44 individuals from disabled elevators. Community Emergency Response Teams (CERT) Teams and the Search and Rescue Teams of the Long Beach Fire Department, in cooperation with the American Red Cross, also played an essential role in checking on the well-being of our community’s most vulnerable members. Nearly 40 trained CERT team members and dozen Search and Rescue volunteers contributed to community safety during the power outage.

At the height of the power outage, there were 4,800 downtown SCE customers who patiently and eagerly awaited the return of their electricity. In partnership with the City, SCE provided water, ice and flashlights at three downtown locations. During the day, the community was invited to 240 Cedar Avenue and 714 Pacific Avenue where they were given essentials for coping with the power outages. Long Beach opened Cesar Chavez Park as a 24-hour shelter, and distributed 2,000 cases of bottled water, 1,200 meals, 500 flashlights and ice bags to those affected by the power outage. Programming and services were made available at the Cesar Chavez Community Center, which saw 1,365 visitors over the course of the day and into the evening. In total, 15 individuals chose to spend the night at the Cesar Chavez Park shelter. Water, snacks, and showers will be provided at Chavez Park throughout the day. At 11:30 am today a hot dog lunch will be served at the park.

This morning, SCE estimates that 200 customers remain without electricity. Areas where SCE’s underground equipment sustained damage remain without power. SCE will continue to focus their efforts on restoring power to the downtown area for as long as needed.

For locations where power was restored, but still no power exists, residents are advised to reset their circuit breakers. If the power remains off, SCE is urging those individuals to call 1-800-655-4555. SCE representatives can help walk customers through the circuit breaker procedure or identify if another issue exists.

During the power outage, the level of public safety calls for service did not exceed normal calls volume. The Long Beach Police Department saturated the affected area with extra patrols and personnel to ensure swift response times and deter crime, and, as a result, experienced a low volume of reports of crime and calls for service.

The camaraderie and respect that neighbors bestowed upon each other, and patience was incredibly humbling. Long Beach residents, businesses, and non-profit organizations demonstrated an outpouring of support during the incident, showing the true strength of the Long Beach community.

To assist residents with the cleanup effort, the City has a special telephone number that will be active until 3pm today. Residents can learn more about available food waste collection options and general refuse information by calling 562.570.2886. To get help resetting a circuit breaker or reporting an outage, call SCE at 1-800-655-4555. 

As always, Long Beach publishes information about the City via Twitter and Facebook. Please follow us @LongBeachCity on Twitter; Long Beach City on Facebook; and use the #lbpwrout to find information related to this power outage incident. In addition, Twitter followers can use the hashtag #lbhelpout to share stories of helping neighbors through this incident.

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UPDATE 11:05 pm July 17, 2015
Southern California Edison (SCE) crews successfully restored power to a significant majority of downtown Long Beach on Friday, July 17 at about 9 p.m. The power outage began on Wednesday, July 15 after a series of electrical fires in underground vaults in the area of Third Street and Chestnut Avenue. Since then, SCE has been working to restore power.

Residents and businesses who are still without power are encouraged to reset their circuit breakers. If the power is not restored after this procedure, please report the continued outage to Southern California Edison by calling 1-800-655-4555. SCE representatives will be available via telephone to assist with the circuit breaker procedure, or identify if another issue exists. Power outages can also be reported to SCE at sce.com.

The City and Southern California Edison are aware that the area where the original outage occurred remains without power at this time. SCE will continue to work through the night to restore service to this neighborhood.

Long Beach emergency crews, along with numerous community organizations worked diligently to provide resources to residents in need during the power outage, and will continue to do so until power is restored at all locations. The City of Long Beach extends its sincerest gratitude to the community for their patience and support throughout this incident.

Cesar Chavez Park at 401 Golden Avenue will remain a designated shelter location for those affected by the power outage, providing flashlights, food, ice, water and shower facilities. Red Cross and CERT teams will remain at the shelter overnight. A hot dog lunch will be served on Saturday at 11:30 a.m.

UPDATE 9:40 pm July 17, 2015
Power has been temporarily restored to most of downtown Long Beach.  Southern California Edison is evaluating the situation. Cesar Chavez Park continues to be open, and will remain as a shelter location throughout the evening.

UPDATE 5:00 pm July 17, 2015
Cesar Chavez Park has been designated as the shelter for those affected by the power outage. Showers will be provided. Residents can arrive at 4:00 pm today. No pets, no alcohol, and no smoking is allowed. ‪#‎lbpwrout‬

PWR OUT Resource Event will be taking place at Cesar Chavez Park (4th and Golden) from 4:00pm - 7:00pm today, Friday 7/17. Food, water, flashlights, batteries, charging station and other resources available.Thanks to Molina Healthcare, American Red Cross, SCE, LB Firefighters Association and LBUSD for their support.

El Parque Cesar E Chavez a sido designado un refugio para los residentes que han sido afectaods por la falta de luz. Aqui se podran bañar. Residentes pueden llegar hoy a las 4:00pm. Por favor no mascotas, no alcohol y no se permite fumar.

PWR OUT Evento de Recursos para la Comunidad sera en el Parque Cesar E Chavez a sido designado un refugio para los residents que han sido afectados por la falta de luz. El parque esta ubicado en la calle 4th y la avenida Golden desde 4 - 7 pm en el viernes Julio 17, 2015. El evento provera comida, linternas de electricidad, baterias, estaciones para cargas sus celulares, y otros recursos. #lbpwrout

UPDATE 1:45 pm apx July 17, 2015

Long Beach City emergency crews are providing resources to residents in need during a Southern California Edison (SCE) system failure power outage in downtown Long Beach. The City is here to support all of our residents, visitors, and business owners during this difficult time. We ask that you also take this chance to meet your neighbors and look out for one another as we do our best to get the lights back on.

American Red Cross, Community Emergency Response Team (CERT) volunteers, and the Search and Rescue Team of the Long Beach Fire Department are visiting senior housing facilities and performing wellness checks at homes. Police crews are deployed in the downtown area to be visible, accessible, and to provide extra help. Thanks to the cooperation of the community, the Long Beach Police Department has not seen an increase in calls for service in the affected area.

As SCE crews work to fix the situation, some traffic lights remain out of use. Please treat these intersections as four way stops. Pedestrians and motorists alike should use caution.

While the City works hard to provide resources for this incident, it as also an opportunity to take stock of your preparedness for an even larger emergency. Now is the time to meet your neighbors and get connected to the City on social media.

A shelter is expected to open soon and more resources will be made available. A list of current resources is attached and posted on www.longbeach.gov. Social media is the fastest way to stay up to date; follow @LongBeachCity on Twitter and the #lbpwrout. For emergencies, residents are urged to call 911.

The power outage began on Wednesday, July 15, 2015, after a series of electrical fires in underground vaults. Since then, SCE has been working diligently to restore power. The number of residents and businesses affected has been dropped from a high of 4,800 to an estimated 2,700.  

Power remains out in portions of downtown Long Beach. Southern California Edison is working as quickly as is safely possible to restore power.


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UPDATE: 05:35 am apx July 17, 2015

TRAFFIC GUIDANCE
I-710 Northbound On-ramps closed at 3rd St. Use 7th St. or Ocean Blvd.
I-710 Southbound Off-ramps closed at 6th St. and Broadway. Use Anaheim or Shoreline exits to enter downtown.

As of 5:00 am, the power has been restored to Long Beach City Hall, Main Library, and both parking garages. All of these facilities are operational. We are asking City employees to report to work as scheduled on Friday July 17, 2015.

Should the situation change throughout this morning, updated information will be available by calling your department's emergency hotline and/or checking the city's website, www.longbeach.gov.

We are encouraging everyone to drive safely and use extreme caution while driving and be careful of unlit intersections and streets. Remember that intersections without power must be treated as a four way stop.

UPDATE: 02:10 am apx July 17, 2015

Southern California Edison just tested power restoration.  Residents may see a temporary power outage during this time period. Power should return within 15 minutes of the outage, and remain on thereafter.

UPDATE 11:00 pm apx July 16, 2015

 · Parking enforcement will be suspended from PCH to Seaside Way, 710 to Cherry until the end of the day on Sunday July 19. For public safety reasons, citizens should avoid parking in red, blue and white curb restrictions. All other parking laws, such as block fire hydrants or driveways, remain in effect.
· Trash and recycling collection will occur tomorrow as scheduled. Leave spoiled food in its packaging and place into trash container. Tie bags closed securely and place inside container.
· Friday street sweeping does not overlap with the power outage area. Sweeping parking restrictions in Friday zones will occur as scheduled.

UPDATE 9:45 pm apx July 16, 2015

City Departments continue to respond to the power outage in downtown Long Beach. As of 9:40 pm, the power has been restored to Long Beach City Hall, Main Library, and both parking garages. All of these facilities are operational. At this time, we anticipate that all Civic Center operations will resume on Friday, July 17, 2015.

UPDATE 8:00 pm apx July 16, 2015

The City of Long Beach and Southern California Edison (SCE) continue to respond to power outages resulting from a series of underground fires in electrical vaults. Presently, SCE estimates 2,700 customers remain without power, down from a high of 4,800. SCE aims to restore power as quickly as is safely possible. On Thursday, July 16, SCE will retest the network from 10:00 pm to 12:00 a.m. During retesting, SCE customers who had regained power may experience intermittent outages. After the retest, SCE will continue to work throughout the night on any customers that remain without power. If successful, power to a large section of affected Long Beach residents would be restored.

The electrical fires occurred Wednesday, July 15 affecting a large area of central and downtown Long Beach. The fires occurred in several underground electrical vault located downtown. The Emergency Operations Center was activated and Police, Fire, and Public Works resources were deployed as necessary throughout the City. SCE and the City worked throughout the night to address the power outage. Thursday, July 16 at approximately 12:30 p.m., SCE tested the underground system. Unfortunately, the tests resulted in additional underground fires and power failures. The City of Long Beach and SCE continue to work diligently to resolve the issues.


UPDATE 2:00 pm apx July 16, 2015

  • Long Beach City Hall and the Main Library are closed for the day, due to the  power outage. 
  • The Planning Commission, Public Safety Advisory Commission, and Tree Advisory Committee meetings planned for Thursday July 16, 2015 are cancelled.  
  • Stay up to date by following the City on Twitter and Facebook
  • Sign up to receive Nixle alerts from the Long Beach Police Department.


UPDATE 10:00 am apx July 16, 2015
· SCE is working to restore power in downtown Long Beach. At 10:00 am, power will be temporarily shut down in a large area of Long Beach. The temporary outage will impact Cherry to the East, Willow to the North, 710 to the West, and Shoreline to the South.
· The temporary shut down should last 30 minutes or less.
· SCE will be testing the underground system in the area this morning, and outages may be experienced during this testing. This is very similar to resetting a circuit breaker at your home; it must be turned off and then turned on again.
· During that time, please stay out of elevators.
· Traffic signals may not function; please approach intersections with caution. Please treat traffic lights as a four way stop.
· Pedestrians please exercise caution.
· After the conclusion of the temporary outage, power should be restored to the majority of the affected area.
· SCE is working to isolate the incidents to reduce the number of impacted residents and businesses and begin repairs.
· The situation remains fluid, and updates will be provided. Please follow @LongBeachCity and @SCE on Twitter


UPDATE July 15, 2015
Earlier today at 3:38 PM, the Long Beach Police Department had officers in the area of 3rd Street and Chestnut Avenue. The officers reported smoke coming from vents that lined 3rd Street. They requested that the Long Beach Fire Department respond and assist. Fire units arrived on scene and found pressurized smoke coming from two different vents that involved an underground electrical vault between Magnolia Avenue and Chestnut Avenue on 3rd Street. Fire units began suppression activities and extinguished the fire and supported Southern California Edison with ventilation operations in an attempt to access and identify the cause of the fire and subsequent power outage. Based on the initial concerns to the impacted neighborhoods, Long Beach Police began evacuating residents in the immediate area. After the initial fire was extinguished, the evacuations were cancelled and residents were allowed to return home.

Southern California Edison units continued to ventilate the involved underground electrical vault, where at one point, the fire re-ignited and required additional fire suppression operations. Subsequently, two additional electrical vaults caught fire as well. The second vault is located at Pacific Avenue and 9th Street and the third vault to ignite was at Pine Avenue and Nardo Way. All three fires have been extinguished and at this time there are no active fires and no smoking vents.

The power remains out from 10th Street to the Ocean and from Magnolia Avenue to Alamitos Avenue. Southern California Edison continues to work diligently on identifying the problem and is taking immediate action to restore services as soon as possible. As of now, there are approximately 4,800 customers without power in the affected areas throughout downtown Long Beach. There is no estimated time frame for restoration of services until Southern California Edison crews can conduct an adequate assessment.

Based on the power outage and the unknown duration of the event, additional fire department units have been requested to support the impacted areas. The Long Beach Community Emergency Response Team (CERT) and Long Beach Search and Rescue program have also been activated to support community notification and outreach efforts.

There have been no reports of injuries. Residents needing help are advised to call “911” for emergent requests. The City of Long Beach is ready to assist and provide support as needed. We will continue to keep the public informed with updates as they become available. LBPD has deployed an enhanced patrol presence to the affected area. There are approximately 120 traffic intersections in the area, many of which are without power, and Public Works is deploying available power generators to most critical intersections to provide power for traffic signals. The City has activated the Emergency Operations Center, and multiple department representatives are actively engaged in monitoring and responding to issues as they arise.

We ask that all residents and visitors be mindful of their activities tonight, and be mindful of caring for your neighbors, seniors, and children. Please be careful while walking around in the dark. Please use flashlights at all times to maintain your personal safety and prevent unnecessary accidents. Please stay out of elevators as they may fail to operate thus potentially trapping occupants. Please use extreme caution while driving and be careful of unlit intersections and streets. Remember that intersections without power must be treated as a four way stop. Please continue to pay attention to social media updates on Twitter and Facebook from the City of Long Beach, Long Beach Fire Department, Long Beach Police Department, and Southern California Edison.