News Details
Customer Service Training & Professional Certification

ACCORD CUSTOMER SERVICE TRAINING AND NATIONAL PROFESSIONAL CERTIFICATION FOR YOUTH AGE 18 - 21

ACCORD is providing an 8-week intensive training for youth between the ages of 18 - 21 that are interested in a professional career in Customer Service and other industries. During the training participants will receive a variety of certifications and credentials that will assist them on their path to employment. Participants will earn the National Retail Certification in Retail Service, which gives applicants the ability to enter the workplace with increased knowledge, skills, and productivity. Participants will also benefit from math and reading comprehension tutoring in preparation for placement exams issued at local colleges. All participants in the training will also be prepared for employment in local industries by completing CPR and First Aid certification and the highly coveted OSHA 10 credential. During the 8 week training participants will receive comprehensive services such as case management, job placement assistance, academic and career planning, transportation services and various incentives.

Anyone interested in the services provided by ACCORD should contact Erwin Saenz via e-mail at erwins@accordnow.org or by calling (562) 684-0910 ext 102.

ACCORD will be providing all services at no cost to participants thanks to funding by the Pacific Gateway Workforce Investment Network.