accessibility
  Committed to providing the best customer service
Accessibility Information

Long Beach Airport is committed to providing the best customer service in beautiful, award-winning facilities for all of our travelers. Accessibility information to help travelers with mobility challenges prepare for an easygoing travel experience at LGB is provided below.

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Parking

Accessible parking is readily available in all lots. For more information, please visit the Parking & Directions page.

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Service Animal / Pet Relief Areas

Relief areas for service animals and pets are located curbside on the north and south sides of the terminal building.

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Security Checkpoint Screening Assistance

TSA Cares is a helpline that provides travelers additional assistance during the screening process. Please contact them 72 hours before traveling.

Hours:
Weekdays 8 a.m. – 11 p.m. ET
Weekends/Holidays 9 a.m. to 8 p.m. ET

Email: TSA-ContactCenter@tsa.dhs.gov
Phone: (855) 787-2227. Federal Relay: 711

Please visit the TSA website for traveling with Disabilities and Medical Conditions for more information.

Traveling with special needs?

Travelers with disabilities or needing special assistance are advised to make such requests with their airlines. Contact information for airlines serving LGB is listed here.

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Terminal Loading & Unloading Areas

ADA accessible white curbsides are located in both lanes directly in front of the terminal building.

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Ground Transportation

Taxis and shuttles serving LGB offer wheelchair accessible vehicles, and Long Beach Transit service at the airport is also accessible. For more information about Ground Transportation at LGB, please click here.

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Elevators

Elevators are located in both Parking Structure A and B and in the north side of the terminal building.

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Drinking Fountains & Restrooms

Accessible drinking fountains and restrooms are located on both the first and second floor of the terminal, and in both the north and south sections of the passenger concourse.

Information on City of Long Beach Americans with Disabilities Act (ADA) Compliance Procedures, including how to file a complaint.