What to Expect

A representative from the City of Long Beach (CLB) Gas Utility or the City’s meter installation contractor, Utility Partners of America (UPA), will be working in your neighborhood to facilitate the meter conversion process. All customers will receive a letter in the mail and a notice on their bill in advance of having their meter upgraded. The meter conversion process is expected to take 30 minutes or less. If your meter is unable to be upgraded, the installer will leave a notice with additional instructions.

All installers are required to have a valid identification badge, company logo on the vehicle and to be in uniform. Please view the images below to see what CLB’s and UPA’s vehicles, uniforms and identification badges will look like. Customers are encouraged to ask for identification and to call the City directly at 562-570-5700 to verify the installer’s identity.


LBGO Uniformed Installer
LBGO Uniformed Installer
UPA Uniformed Installer
UPA Uniformed Installer
 
LBGO Badge
LBGO ID Badge
UPA ID Badge
UPA ID Badge
LBGO Service Truck
LBGO Vehicle
UPA Vehicle
UPA Vehicle