Health & Human services

Coronavirus Disease 2019 (COVID-19) Information for Businesses

• Health Orders and Protocol

  The City of Long Beach has issued health orders restricting activities of the  community as a means of slowing the spread of COVID-19. The orders are in alignment with efforts in the region, including LA County Public Health, the City of Los Angeles, and Pasadena Public Health, as well as the statewide order issued by Governor Newsom on March 19, 2020.

  Safer at Home Order and Referenced Documents

  10/23/2020 - Safer at Home Order for Control of COVID-19 (Spanish 10/15/20) (Khmer 10/15/20) (Tagalog 10/15/20) 

  • Physical Distancing Protocols (Updated 5/29/20) (Spanish) (Khmer) (Tagalog)
  • Campground and RV Park Protocols (Updated 10/23/20) (Spanish) (Khmer) (Tagalog)
  • Day Camp Protocols (Updated 10/23/20) (Spanish) (Khmer) (Tagalog)
  • Golf Course Protocols (Updated 8/13/20) (Spanish) (Khmer) (Tagalog)
  • Grocery Facility Protocols (Spanish) (Khmer) (Tagalog)
  • Gym and Fitness Facilities Protocols (Updated 7/16/20) (Spanish) (Khmer) (Tagalog)
  • Hair Salons and Barbershop Protocols (Updated 9/2/20) (Spanish) (Khmer) (Tagalog)
  • Hotels, Lodging, and Short Term Rental Protocols (Updated 9/2/20) (Spanish) (Khmer) (Tagalog)
  • Institutes of Higher Education Protocols (Updated 10/1/20) (Spanish) (Khmer) (Tagalog)
  • Institutes of Higher Education Exposure Management Plan (Spanish) (Khmer) (Tagalog)
  • Mobile Food Vendor Protocols (Spanish) (Khmer) (Tagalog)
  • Museum, Gallery, and Aquarium Protocols (Updated 10/23/20) (Spanish) (Khmer) (Tagalog)
  • Music, Film and Television Production Protocols (Spanish) (Khmer) (Tagalog)
  • Nail Salon Protocols (Updated 10/23/20) (Spanish) (Khmer) (Tagalog)
  • Office Worksite Protocols (Updated 5/29/20) (Spanish) (Khmer) (Tagalog)
  • Outdoor Equipment Rental Services Protocols (Updated 5/29/20) (Spanish) (Khmer) (Tagalog)
  • Personal Care Establishments Protocols (Updated 10/23/20) (Spanish) (Khmer) (Tagalog)
  • Protocol for Professional Sports Leagues and Facilities - Spectator-Free Events (Spanish) (Khmer) (Tagalog)
  • Protocol for Programs for School-Aged Children (Spanish) (Khmer) (Tagalog)
  • Public Swimming Pools (Updated 8/25/20) (Spanish) (Khmer) (Tagalog)
  • Reopening Protocols for K-12 Schools for Los Angeles County
  • Reopening Protocols for K-12 Schools - COVID-19 Exposure Management Plan (Updated 8/31/20) (Spanish) (Khmer) (Tagalog)
  • Restaurant Protocols (Updated 10/1/20) (Spanish) (Khmer) (Tagalog)
  • Retail In-Person Shopping Protocols (Updated 9/2/20) (Spanish) (Khmer) (Tagalog)
  • Small Charter Services Protocols (Updated 6/11/20) (Spanish) (Khmer) (Tagalog)
  • Tennis Protocols (Updated 6/16/20) (Spanish) (Khmer) (Tagalog)
  • Youth Sports Programs Protocols (Spanish) (Khmer) (Tagalog)

  Diagnostic Testing

  • 8/26/20 - Health Order for Diagnostic Testing in Healthcare Facilities (Effective 9/7/20) (Spanish) (Khmer) (Tagalog)

  Isolation and Quarantine Public Health Orders

  • 7/27/20 - Public Health Emergency Quarantine Order (Spanish) (Khmer) (Tagalog)
    • Home Quarantine Instructions for Close Contacts to People with Coronavirus Disease 2019 (COVID-19) (Spanish) (Khmer) (Tagalog)
  • 7/27/20 - Public Health Isolation Order (Spanish) (Khmer) (Tagalog)
    • Home Isolation Instructions for People with Coronavirus-2019 (COVID-19) Infection (Spanish) (Khmer) (Tagalog)

  Licensed Congregate Health Care Facilities

  8/11/2020 - Required Protocols for Licensed Congregate Health Care Facilities (Spanish) (Khmer) (Tagalog)

• Guidance for Reopening

  • Use of Face Coverings and Face Shields for Businesses (Spanish) (Khmer) (Tagalog)
  • CDC's Guidance for Building Water Systems - Stagnant water in pipes can cause unhealthy water conditions to develop and grow in those pipes. All businesses should ensure their water system is safe to use before reopening.
  • Visit the State's Resilience Roadmap page for more information on industry-specific guidance on reducing the risk of infection when reopening.
  • Local Construction Site Guidance for COVID-19
  • Multifamily Residence Guidance for COVID-19 (Spanish) (Khmer) (Tagalog)

• Resources for Workers and Businesses

  • Economic Development Homepage
  • COVID-19 Business Support
  • SafeBiz Physical Distancing Protocol Self-Certification
  • COVID-19 Business Toolkit
  • Business Infection and Exposure Guidelines

• Changes to Alcohol Sales

  What changes have been made regarding alcohol sales in Long Beach?

  • Restaurants and bars that prepare and serve food for off-site consumption may sell alcoholic beverages together with food for delivery and take-out.
  • Retail stores may sell alcoholic beverages for off-site consumption, including via deliveries and extended sales hours (between 6 a.m. and 2 a.m.)
  • Alcoholic beverages sold must be sold in containers that are fully sealed in a manner designed to prevent consumption without removal of the lid or cap.
  • These changes do not waive, suspend or amend any regulations promulgated by the State, including those under the authority of the Department of Alcoholic Beverage Control; nor do they suspend or supersede existing prohibitions against drinking in public and similar regulations pertaining to public consumption and possession of alcohol.

  What changes have been made by the Department of Alcohol Beverage Control (ABC)?

  • The ABC has issued a Notice of Regulatory Relief (Spanish) temporarily suspending enforcement of specific legal prohibitions. 
  • For any questions regarding your ABC license and how the regulatory relief applies to your business, please contact the Southern District ABC Office at LongBeach/Lakewood@abc.ca.gov or (562) 982-1337 OR contact ABC Headquarters headquarters@abc.ca.gov or (916) 419-2500.

• Enforcement

  Is this order mandatory? What happens if I don’t comply?

  • Yes. It is a misdemeanor crime for any business to fail to comply with a local Health Officer’s Order.
  • This may be punishable by a fine, imprisonment, or both.
  • If voluntary compliance cannot be obtained, a citation or fine may be issued to the business staff/representative.
  • Administrative penalties and fines may also be issued to business representatives who fail to comply.
  • The Water Department may shut off water service to non-essential businesses operating in violation of the Order.
  • Businesses may be closed for the duration of the Order if they fail to comply, for example if they fail to implement physical distancing.
  • Community members wishing to report violations of this order should contact the non-emergency line at the City’s Communications Center at (562) 435-6711.
  • Press Release: Police Increase Health Order Enforcement Methods to Gain Further Compliance (4/10/2020)

• Memos to businesses

  • Information for Farmers Markets, Grocery Stores and Charitable Food Distribution
  • March 31, 2020 - Health Notice to for Grocery Stores and Charitable Food Distribution
  • March 16, 2020 - Memo to All Vendors
  • March 15, 2020 - Health and Safety Recommendations for Grocery Stores
  • March 4, 2020 - Health Notice to Owners/Operators of Food Facilities

• Print-yourself Posters

  For customers

  • Maintain Physical Distancing poster
  • Please Wear a Face Covering poster
  • Do Not Enter This Facility if You Are Experiencing Symptoms poster
  • Restroom Plumbing poster
  • Farmers Market Safety Tips poster

  For staff

  • Health Guidance for Restaurants poster
  • Food Safety Guidelines poster
  • Health Guidance for Facilities poster
  • Grocery and Convenience Store Guidelines poster
  • Food Trucks and Food Carts Guidelines poster
  • School Districts and Charitable Food Operations Guidelines poster
  • Farmers Market Vendor Guidelines poster
  • Essential Business Owner Guidelines poster
  • Essential Business Office Guidelines poster
  • Essential Business Employee Guidelines poster

  General Information

  • Stay Home if You Are Sick poster
  • How Do I Protect Myself and Others multi-language poster
  • COVID-19 Symptoms poster
  • Stop the Spread poster
  • Prevent the Spread poster