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Assistance & Resources

 
  • Children

    Talking to children about COVID-19

    At-home learning opportunities

    • Learn about water and energy conservation and waste reduction through science-based games and curriculum from the National Children’s Theater, in partnership with Long Beach Water, Long Beach Energy Resources and Long Beach Recycles.
    • Access at-home learning and other resources for students, families, schools, and system leaders through the Emerson Collective.

    Childcare for essential workers

    WeeCare
    • WeeCare strives to make affordable, world-class daycares accessible to all families. Call 323-421-7479 or visit their website to be connected to immediate child care (often placed in 2-4 hours) throughout the state.
    • Programs are open to mixed aged children who are now “home-schooling” and infants and toddlers, whose parent(s)/caregiver(s) are essential workers and cannot be at home with them all hours.
    Children's Home Society (CHS)
    • CHS provides parents and guardians with information about child care options, provides referrals to resources available in your community, and gives referrals to licensed child care programs throughout the Greater Long Beach area. You can find referrals through their online database or by calling (562) 256-7400.
    Crystal Stairs
    • Crystal Stairs offers free customized child care referrals by telephone or online as well as child development resources to any family seeking child care within the service area. Families may also qualify for subsidized child care.
    YMCA
    • The YMCA is providing childcare for school-aged children ages 5-12 in the Greater Long Beach Area (4 locations) and Orange County (28 locations). Most locations still have space available. You do not have to live in the area in which you are seeking care.
  • Domestic Violence

    If it is a life-threatening emergency, please call 911.

    WomenShelter of Long Beach
    • WomenShelter of Long Beach’s 24-Hour Crisis Hotline and confidential emergency supportive housing facility, Cherese’s Safe Home, will continue to operate as usual, 24 hours a day, 7 days a week. If you are experiencing domestic violence, please call the 24-Hour Crisis Hotline at (562) 437-4663. If it is safer to reach out via email, contact WSLB at info@wslb.org. All services are provided at no cost and in English and Spanish.
    Su Casa
    • The Su Casa 24 Hour Domestic Violence Crisis Hotline 562-402-4888 provides callers with crisis intervention, safety assessment, and referrals to shelters and community agencies in English and Spanish. Callers in crisis are also able to call and receive confidential domestic violence support from one of the trained hotline representatives.
    Interval House
    • Interval House provides comprehensive domestic violence services in over 70 different languages to individuals and families in Los Angeles County and Orange County. Trained staff can be reached at the 24-Hour Crisis Hotlines: 562-594-4555 and 714-891-8121.
    Legal Aid Foundation of Los Angeles (LAFLA)
    • LAFLA helps survivors of domestic violence with matters typically related to family law, such as restraining orders, divorce, custody, child support, and other legal issues, including immigration. LAFLA’s courthouse-based domestic violence clinic in Long Beach provides assistance with restraining orders on Mondays, Wednesdays, and Fridays from 9 a.m.–12 p.m. and 1–3 p.m. Call 800-399-4529 extension 8097 for help.
    The LGBTQ Center Long Beach
    • The LGBTQ Center offers free confidential and supportive services for victims of domestic violence/Intimate partner violence, including crisis counseling and safety planning, individual counseling, group counseling, case management, and advocacy with law enforcement. Call 562-434-0257 for more information.
    National Domestic Violence Hotline
    • At the National Domestic Violence Hotline, highly trained expert advocates are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. Advocates are available 24/7 at 1-800-799-SAFE (7233) in more than 200 languages. 
  • Food

    Long Beach COVID-19 Food Distribution Map

    Groceries

    • Many of our local groceries are changing their hours to allow staff to restock. To help seniors and our most vulnerable individuals avoid crowds during this time of COVID-19, some stores are offering special periods of time, usually in the morning, for these shoppers. Long Beach Fresh has put together this list of local grocery stores with special shopping hours. (Last updated March 30, 2020)

    Meals and Food Pantries

    Great Plates Delivered Older Adult Meal Program
    • The City is offering a free home delivery service for eligible older adults, in an effort to further assist adults at high risk of COVID-19. The program will provide up to three free nutritious meals delivered daily. Great Plates Delivered, is a partnership with the State of California and FEMA. The program is approved until June 10, 2020 with a possible extension into July, contingent on FEMA’s approval. Applicants can now enroll through the following link.
    Food Finders
    • Are you in need of an immediate source of food? How about looking for some groceries for the week? If so, please use the Food Finders map or list to find a food pantry or meal distribution near you.
    • Before visiting make sure to call the location beforehand regarding meal distribution and food pantry hours. For any additional question regarding food or how to get some please call Food Finders at 562.283.1400.
    Meals on Wheels Long Beach
    • Meals on Wheels Long Beach (MOWLB) provides a service of home delivered nutritionally balanced meals for individuals who are unable to shop and cook for themselves and who live alone.
    • During the pandemic, MOWLB will continue operations with modifications to the “friendly visit” aspect of the meal deliveries. They will continue providing fresh hot dinners and cold lunches for clients, without interruption, for the immediate future. 
    Long Beach Unified School District Free Meal Service

     

    • The Long Beach Unified School District, which has been offering breakfasts and lunches at 34 sites during school closures, will add a supper meal at 27 of those sites starting Monday, May 4. All three meals (breakfast, lunch and supper) will be distributed during the usual meal service hour of 11:30 a.m. to 12:30 p.m., Monday through Friday.
    • The schools offering all three meals include Addams, Avalon, Birney, Bixby, Burbank, Chavez, Dooley, Garfield, Gompers, Grant, Harte, Herrera, King, Lafayette, Lincoln, Lindbergh, McKinley, Oropeza, Riley, Roosevelt, Signal Hill, Smith, Twain, Washington, Webster, Whitter and Willard.
    • Seven other schools will continue to offer breakfast at lunch, but not supper, during the same meal service hour of 11:30 a.m. to 12:30 p.m. Those schools are Emerson, Gant, Henry, Hughes, MacArthur, Marshall and Rogers.
    • Parents can continue to pick up meals without children present at any of the 34 serving locations with some form of documentation that shows the names of their children to match the number of meals requested. View a map of LBUSD school locations. Check the Nutrition Services Branch’s Instagram account @lbusdnutrition for more information and daily updates.
    • View April 29, 2020 Update on Meals, COVID Testing, Childcare and More for more information. (Spanish) (Khmer)
  • Hand Washing Locations

    The City's Hand Washing Locator can help you find portable hand washing stations in Long Beach. Remember, washing your hands properly is one of the most important things you can do to help prevent and control the spread of many illnesses.

  • Health and Medical Care

    Rapid Assessment Clinic

    • The City's Rapid Assessment is a no-cost, walk-in clinic available to individuals who are unable to access their own personal physicians. No appointment is necessary. The Rapid Assessment Clinic is located at Long Beach City College, Pacific Coast Campus (PCC), 1305 E. Pacific Coast Highway, Long Beach, CA 90806. The clinic currently operates from 10:00 a.m. to 4:00 p.m, 7 days a week until further notice. 
    • Visitors to the clinic can obtain assessment and treatment for common conditions, like earaches and urinary tract infections, or obtain and renew prescriptions for common medications. 
    • Free parking is available in the college campus parking lot near Orange Avenue, north of Pacific Coast Highway. 
    • More information in English, Spanish, Khmer, Tagalog
  • Internet

    Digital Inclusion Community Resources
  • Mental Health

    Los Angeles County Department of Mental Health (LACDMH)
    • LACDMH’s 24/7 Access Line at (800) 854-7771 is available to provide mental health support, resources and referrals.
    • LACDMH offers many other free resources to help people address their mental health needs during the COVID-19 pandemic.
    Pacific Asian Counseling Services
    • Pacific Asian Counseling Services provides culturally sensitive and language specific services with expertise in the immigrant Asian Pacific Islander populations. During the pandemic, they are offering telehealth and telephone services only. For more information, call (562)424-1886 
    National Alliance on Mental Illness (NAMI) Helpline
    • Call 800-950-NAMI or text “NAMI” to 741741 (Monday-Friday, 10:00 am-6:00 pm) for mental health resources. For additional information, see NAMI’s COVID-19 Resource and Information Guide
    Crisis Support and Intervention
    • Text “SHARE” to 741741 to reach a crisis counselor, 24/7, for free, confidential support.
    • Crisis Text Line counselors are available to connect about anxiety related to the novel coronavirus, isolation, students’ concerns about school, financial stress, and other concerns.
    National Suicide Prevention Lifeline
    • 1-800-273-8255
    • The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
    • Lifeline ofrece 24/7, gratuito servicios en español, no es necesario hablar ingles si usted necesita ayuda.Cuando usted llama al número 1-888-628-9454, su llamada se dirige al centro de ayuda de nuestra red disponible más cercano.

     

  • Public Benefits

    Food Stamps, Cash Assistance, and Healthcare Benefits

    • All emergency food relief (CalFresh/SNAP), cash assistance (CalWORKS/TANF) and healthcare benefits (MediCal/Medicaid) applications will continue to be available online at YourBenefitsNow!
    • Applications for Medi-Cal will be accepted without proof of income documentation during the COVID-19 crisis. If you have documentation, you should provide it, but it is not mandatory at this time. This is also true for those needing to renew existing coverage – your Medi-Cal will not be cut off if you are unable to provide paperwork.
    • If you need food now, the California Department of Education has posted a list of all school districts and locations offering grab-and-go meals during the COVID-19 school closure. They’ve also created an app to help families locate meals. You can also contact your local food bank.

    Additional CalFresh (SNAP) Benefits

    • In April, CalFresh recipients will receive an Emergency Allotment (EA) on their Electronic Benefit Transfer (EBT) Card. There will be two EA’s issued; one on April 12th and one on May 10th. The first EA will be for any household that received CalFresh in March and the second EA for any household that received CalFresh in April. (Espanol, 中文)

    No SNAP Work Requirements During Emergency!

    • In response to the COVID-19 pandemic, the CalFresh time limit for Able-Bodied Adults Without Dependents (ABAWDs) has been temporarily suspended statewide beginning April 1, 2020 until further notice. During this time, ABAWDs will not be required to meet the work requirement to keep receiving CalFresh.
  • Sick Leave & Paid Time Off

    • Under the Families First Coronavirus Response Act, you are Eligible for Emergency Paid Sick Leave and Paid Time Off under the FMLA if you work for certain public employers (city, county, state employers) or a private employer with fewer than 500 employees. You may not be entitled to these protections under the federal law if you:
      • Are a health care provider or first responder;
      • Work for an employer with fewer than 50 employees;
      • Are in a multiemployer union that provides Qualified Sick Leave Wages under your CBA;
      • Are a federal employee covered under Title II of the FMLA.
    • These protections will be in effect as of April 2, 2020 and last through December 31, 2020.
    • For more information, check out Legal Aid Chicago’s FAQs in English and Spanish.
    • Visit Legal Aid Los Angeles for more information.
  • Stay Active at Home

    Rec It!

    • With schools and our park community centers closed for now, the staff at Long Beach Parks, Recreation, and Marine has shared fun ways to stay active and bring recreation to the homes of Long Beach residents on their Rec It web page.
  • Stigma

    Stop the spread of stigma

    • As COVID-19 spreads globally, so too does racism and discrimination against the Chinese and Asian community. A dizzying amount of misinformation in conjunction with preconceived prejudice has led to irrational fear. (Visit Chinese Canadian National Council for Social Justice for more information.)
    • Public health emergencies, such as the outbreak of COVID-19, are stressful times for people and communities. Fear and anxiety about a disease can lead to social stigma toward people, places, or things. Knowing and sharing facts can help stop stigma.
  • Stimulus Checks

    What is a stimulus payment?
    • Stimulus payments to individuals in the coming weeks are part of a $2 trillion coronavirus relief plan that will offer assistance to tens of millions of American households affected by the coronavirus pandemic. The plan also includes expanded unemployment coverage, student loan changes, and more. 
    How large will the payments be?
    • Most adults will get $1,200, although some will get less, depending on income. For every qualifying child age 16 or under, the payment will be an additional $500.
    How many payments will there be?
    • One. Future bills could order up additional payments, though.
    If I qualify, will I have to apply to receive a payment?
    • No. If the Internal Revenue Service already has your bank account information from your 2019 or 2018 return, it will transfer the money to you via direct deposit based on the recent income-tax figures it already has. 

    What if my direct deposit information has changed or I want to add it for the first time?
    • On March 30, the I.R.S. said on its website that it would build a portal where people could update their information “in the coming weeks.” An update on April 10 said it would become available the week of April 13.
  • Transportation

    Long Beach Transit (LBT)
    • In light of California’s Safer at Home order, LBT has implemented a modified schedule for essential transit services and to better promote the health and safety of customers and operators.
  • Unemployment Benefits

    What is unemployment insurance?

     

Resources for specific populations