Home » Health » Diseases & Condition » Information On: » Coronavirus » Assistance & Resources

Assistance & Resources

In addition to the resources listed below, the People's Guide to Welfare, Health & Other Services has information about how residents can get food, money, housing, health care and other help from government programs and community services.
Note - the City's InfoLine will be closed on Monday, September 7 for Labor Day

  • Children

    Talking to children about COVID-19

    At-home learning opportunities

    • Learn about water and energy conservation and waste reduction through science-based games and curriculum from the National Children’s Theater, in partnership with Long Beach Water, Long Beach Energy Resources and Long Beach Recycles.
    • Access at-home learning and other resources for students, families, schools, and system leaders through the Emerson Collective.

    Childcare for essential workers

    • WeeCare strives to make affordable, world-class daycares accessible to all families. Call 323-421-7479 or visit their website to be connected to immediate child care (often placed in 2-4 hours) throughout the state.
    • Programs are open to mixed aged children who are now “home-schooling” and infants and toddlers, whose parent(s)/caregiver(s) are essential workers and cannot be at home with them all hours.
    Children's Home Society (CHS)
    • CHS provides parents and guardians with information about child care options, provides referrals to resources available in your community, and gives referrals to licensed child care programs throughout the Greater Long Beach area. You can find referrals through their online database or by calling (562) 256-7400.
    Crystal Stairs
    • Crystal Stairs offers free customized child care referrals by telephone or online as well as child development resources to any family seeking child care within the service area. Families may also qualify for subsidized child care.
    • The YMCA is providing childcare for school-aged children ages 5-12 in the Greater Long Beach Area (4 locations) and Orange County (28 locations). Most locations still have space available. You do not have to live in the area in which you are seeking care.
  • Domestic Violence

    If it is a life-threatening emergency, please call 911.

    WomenShelter of Long Beach
    • WomenShelter of Long Beach’s 24-Hour Crisis Hotline and confidential emergency supportive housing facility, Cherese’s Safe Home, will continue to operate as usual, 24 hours a day, 7 days a week. If you are experiencing domestic violence, please call the 24-Hour Crisis Hotline at (562) 437-4663. If it is safer to reach out via email, contact WSLB at info@wslb.org. All services are provided at no cost and in English and Spanish.
    Su Casa
    • The Su Casa 24 Hour Domestic Violence Crisis Hotline 562-402-4888 provides callers with crisis intervention, safety assessment, and referrals to shelters and community agencies in English and Spanish. Callers in crisis are also able to call and receive confidential domestic violence support from one of the trained hotline representatives.
    Interval House
    • Interval House provides comprehensive domestic violence services in over 70 different languages to individuals and families in Los Angeles County and Orange County. Trained staff can be reached at the 24-Hour Crisis Hotlines: 562-594-4555 and 714-891-8121.
    Legal Aid Foundation of Los Angeles (LAFLA)
    • LAFLA helps survivors of domestic violence with matters typically related to family law, such as restraining orders, divorce, custody, child support, and other legal issues, including immigration. LAFLA’s courthouse-based domestic violence clinic in Long Beach provides assistance with restraining orders on Mondays, Wednesdays, and Fridays from 9 a.m.–12 p.m. and 1–3 p.m. Call 800-399-4529 extension 8097 for help.
    The LGBTQ Center Long Beach
    • The LGBTQ Center offers free confidential and supportive services for victims of domestic violence/Intimate partner violence, including crisis counseling and safety planning, individual counseling, group counseling, case management, and advocacy with law enforcement. Call 562-434-0257 for more information.
    National Domestic Violence Hotline
    • At the National Domestic Violence Hotline, highly trained expert advocates are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. Advocates are available 24/7 at 1-800-799-SAFE (7233) in more than 200 languages. 
  • Food

    Long Beach COVID-19 Food Distribution Map


    • Many local grocers are offering special store hours, usually in the morning, to allow those at high risk of serious illness to shop while avoiding crowds. Long Beach Fresh has put together this list of local grocery stores with special shopping hours. (Last updated March 30, 2020)

    Meals and Food Pantries

    Food Finders
    • Are you in need of an immediate source of food? How about looking for some groceries for the week? If so, please use the Food Finders map or list to find a food pantry or meal distribution near you.
    • Before visiting make sure to call the location beforehand regarding meal distribution and food pantry hours. For any additional question regarding food or how to get some please call Food Finders at 562.283.1400.
    Meals on Wheels Long Beach
    • Meals on Wheels Long Beach (MOWLB) provides a service of home delivered nutritionally balanced meals for individuals who are unable to shop and cook for themselves and who live alone.
    • During the pandemic, MOWLB will continue operations with modifications to the “friendly visit” aspect of the meal deliveries. They will continue providing fresh hot dinners and cold lunches for clients, without interruption, for the immediate future. 
    Long Beach Unified School District Free Meal Service 
    • The Long Beach Unified School District offers free meals through its Summer Meal Site program in partnership with the City of Long Department of Parks, Recreation, and Marine.
    • From Monday, June 15 through Friday, Aug. 21, grab-and-go lunches are available to any youth ages 1 to 18 from 11:30 a.m. to 12:30 p.m. at more than 30 sites throughout the city. These meals are intended to continue supporting the daily nourishment of children during the summer break from school.
    • A list of Long Beach Parks and Facilities serving meals are available here.
    Food Bank of Southern California
    • Serving the SoCal region for over 45 years, the Foodbank of Southern California consists of over 700 certified charitable community agencies that care for hungry people in need from all walks of life. Together with their counterpart, LA Regional Food Bank, they serve the region through the support of USDA and the county’s department of social services to distribute food among their member agencies.  +Visit Website
    Great Plates Delivered Older Adult Meal Program - Enrollment has Ended
    • While we will no longer be able to serve you through Great Plates, we encourage you to call the City’s Older Adult Resource Line: (562)570-INFO (4636) and select option 5. Calls will be returned weekdays from 8:00 am – 4:30 pm.   Additionally, you may fill out our online form, if you would like to be contacted by a City representative.
  • Health and Medical Care

    Rapid Assessment Clinic

    • The City's Rapid Assessment is a no-cost, walk-in clinic available to individuals who are unable to access their own personal physicians. No appointment is necessary. The Rapid Assessment Clinic is located at Long Beach City College, Pacific Coast Campus (PCC), 1305 E. Pacific Coast Highway, Long Beach, CA 90806. The clinic currently operates from 10:00 a.m. to 1:00 p.m, Monday-Friday. 
    • Visitors to the clinic can obtain assessment and treatment for common conditions, like earaches and urinary tract infections. 
    • Free parking is available in the college campus parking lot near Orange Avenue, north of Pacific Coast Highway. 
    • More information in English, Spanish, Khmer, Tagalog
  • Internet


    In October 2020, the City launched the Digital Inclusion Resources Hotline as part of the CARES Act funding efforts.

    The Digital Inclusion Resources Hotline is a community connector to digital inclusion resources and services. Digital Inclusion Navigators are available by phone to help Long Beach residents find information about local low-cost Internet service offers, computers and free digital literacy training classes. Assistance and language interpretation services will also be available for callers in Spanish through the Digital Inclusion Navigators. Additional interpretation services in Spanish and Khmer through organizations are forthcoming.

    To speak to a Digital Inclusion Navigator, Long Beach residents can contact the information below:

    Mondays through Fridays (Closed on furlough Fridays)
    8:00AM – 5:00PM
    (562) 570-7000


    In June 2020, the City announced a partnership with the California Emerging Technology Fund (CETF), EveryoneOn and human-I-T, and launched a centralized online platform for Long Beach residents to access low-cost Internet services, computers and digital literacy resources, called ConnectedLB Platform, in affiliation with CETF’s Get Connected Initiative.

    The ConnectedLB Platform allows Long Beach residents to find low-cost Internet services and computers in their local neighborhoods by entering their zip code. Long Beach residents may qualify for low-cost Internet services and computers based on verification of income status and household participation in public benefit programs. The platform is available in both English and Spanish and is expected to run through April 2021 or until further notice. Platform content is managed by EveryoneOn.

    To access the platform, Long Beach residents can visit: everyoneon.org/longbeach.

    Digital Inclusion Community Resources
  • Mental Health

    If you are a loved one are in immediate need of emergency care, please call 9-1-1.
    Los Angeles County Department of Mental Health (LACDMH)
    • LACDMH’s 24/7 Access Line at (800) 854-7771 is available to provide mental health support, resources and referrals.
    • LACDMH offers many other free resources to help people address their mental health needs during the COVID-19 pandemic.
    National Alliance on Mental Illness (NAMI) Helpline
    • Call 800-950-NAMI or text “NAMI” to 741741 (Monday-Friday, 10:00 am-6:00 pm) for mental health resources. For additional information, see NAMI’s COVID-19 Resource and Information Guide
    Crisis Support and Intervention
    • Text “SHARE” to 741741 to reach a crisis counselor, 24/7, for free, confidential support.
    • Crisis Text Line counselors are available to connect about anxiety related to the novel coronavirus, isolation, students’ concerns about school, financial stress, and other concerns.
    National Suicide Prevention Lifeline
    • 1-800-273-8255
    • The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
    • Lifeline ofrece 24/7, gratuito servicios en español, no es necesario hablar ingles si usted necesita ayuda.Cuando usted llama al número 1-888-628-9454, su llamada se dirige al centro de ayuda de nuestra red disponible más cercano.
    Pacific Asian Counseling Services
    • Pacific Asian Counseling Services provides culturally sensitive and language specific services with expertise in the immigrant Asian Pacific Islander populations. During the pandemic, they are offering telehealth and telephone services only. For more information, call (562) 424-1886 
    Long Beach Area Mental Health Resource Guide
  • Public Benefits

    Food Stamps, Cash Assistance, and Healthcare Benefits

    • All emergency food relief (CalFresh/SNAP), cash assistance (CalWORKS/TANF) and healthcare benefits (MediCal/Medicaid) applications will continue to be available online at YourBenefitsNow!
    • Applications for Medi-Cal will be accepted without proof of income documentation during the COVID-19 crisis. If you have documentation, you should provide it, but it is not mandatory at this time. This is also true for those needing to renew existing coverage – your Medi-Cal will not be cut off if you are unable to provide paperwork.
    • If you need food now, the California Department of Education has posted a list of all school districts and locations offering grab-and-go meals during the COVID-19 school closure. They’ve also created an app to help families locate meals. You can also contact your local food bank.

    Additional CalFresh (SNAP) Benefits

    • In April, CalFresh recipients will receive an Emergency Allotment (EA) on their Electronic Benefit Transfer (EBT) Card. There will be two EA’s issued; one on April 12th and one on May 10th. The first EA will be for any household that received CalFresh in March and the second EA for any household that received CalFresh in April. (Espanol, 中文)

    No SNAP Work Requirements During Emergency!

    • In response to the COVID-19 pandemic, the CalFresh time limit for Able-Bodied Adults Without Dependents (ABAWDs) has been temporarily suspended statewide beginning April 1, 2020 until further notice. During this time, ABAWDs will not be required to meet the work requirement to keep receiving CalFresh.
  • Sick Leave & Paid Time Off

    • Under the Families First Coronavirus Response Act, you are Eligible for Emergency Paid Sick Leave and Paid Time Off under the FMLA if you work for certain public employers (city, county, state employers) or a private employer with fewer than 500 employees. You may not be entitled to these protections under the federal law if you:
      • Are a health care provider or first responder;
      • Work for an employer with fewer than 50 employees;
      • Are in a multiemployer union that provides Qualified Sick Leave Wages under your CBA;
      • Are a federal employee covered under Title II of the FMLA.
    • These protections will be in effect as of April 2, 2020 and last through December 31, 2020.
    • For more information, check out Legal Aid Chicago’s FAQs in English and Spanish.
    • Visit Legal Aid Los Angeles for more information.
  • Stay Active at Home

    Rec It!

    • With schools and our park community centers closed for now, the staff at Long Beach Parks, Recreation, and Marine has shared fun ways to stay active and bring recreation to the homes of Long Beach residents on their Rec It web page.
  • Stigma

    Stop the spread of stigma

    • As COVID-19 spreads globally, so too does racism and discrimination against the Chinese and Asian community. A dizzying amount of misinformation in conjunction with preconceived prejudice has led to irrational fear. Visit Chinese Canadian National Council for Social Justice for more information.
    • Public health emergencies, such as the outbreak of COVID-19, are stressful times for people and communities. Fear and anxiety about a disease can lead to social stigma toward people, places, or things. Knowing and sharing facts can help stop stigma.
  • Stimulus Checks

    What is a stimulus payment?
    • Stimulus payments to individuals in the coming weeks are part of a $2 trillion coronavirus relief plan that will offer assistance to tens of millions of American households affected by the coronavirus pandemic. The plan also includes expanded unemployment coverage, student loan changes, and more. 
    How large will the payments be?
    • Most adults will get $1,200, although some will get less, depending on income. For every qualifying child age 16 or under, the payment will be an additional $500.
    How many payments will there be?
    • One. Future bills could order up additional payments, though.
    If I qualify, will I have to apply to receive a payment?
    • No. If the Internal Revenue Service already has your bank account information from your 2019 or 2018 return, it will transfer the money to you via direct deposit based on the recent income-tax figures it already has. 

    What if my direct deposit information has changed or I want to add it for the first time?
    • On March 30, the I.R.S. said on its website that it would build a portal where people could update their information “in the coming weeks.” An update on April 10 said it would become available the week of April 13.
  • Transportation

    Long Beach Transit (LBT)
    • In light of California’s Safer at Home order, LBT has implemented a modified schedule for essential transit services and to better promote the health and safety of customers and operators.
  • Unemployment Benefits

    What is unemployment insurance?


Resources for specific populations