Ambulance Billing

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Any person that calls "911" and reports a medical emergency that needs paramedic attention and transportation to a local emergency facility,
will be billed for the transport. The patient transported or the legal guardian of the patient, if a minor, is ultimately responsible for all billed charges.

In order for the City of Long Beach to bill your insurance company, you must complete the required Signature Authorization Form (SAF) and mail it to the City of Long Beach, ATTN: Ambulance Billing-Lobby Level, 333 W. Ocean Blvd., Long Beach, CA 90802.

You may pay your bill by any of the following methods:

  • Mail: Make your check, cashier's check, and/or money order payable to the City of Long Beach. Remit the payment along with the bill stub to City of Long Beach, Attn: Ambulance Billing - Lobby Level, 333 W. Ocean Blvd., Long Beach, CA 90802.
  • Walk-In: Monday through Friday, 7:30 a.m. - 4:30 p.m., Cashier's Window on the Lobby Level of City Hall, 333 W. Ocean Blvd., Long Beach, CA 90802.
  • Telephone: Call (562) 570-7600 to pay by telephone. Credit Card payments are accepted over the telephone during normal business hours. We accept Visa and Master Card logos only. In order to process your credit card payment, the credit card number and expiration date is required. Please have your E-Account number ready.
  • Drop Boxes: Drop your payment in a drop box and we will process your payment within 24 hours of receipt. Drop boxes are conveniently located on the Lobby Level of City Hall and outside City Hall at the south east side of the building.
  • Online Payment: This new feature allows you to pay certain accounts online. Please click the red "Pay Now" button located at the top of this page or you may click here. Please have your E-Account number ready.


  • Any returned check(s) returned for any reason from the bank will be assessed a $35.00 return item fee.

  • If you are unable to make payment in full, a payment plan can be arranged to accept reasonable monthly payments.