In a recent report to the California Legislature on claims handling practices of Workers’ Compensation Administrators, the Department of Industrial Relations (Division of Workers’ Compensation Audit Unit) recently gave the City Attorney’s Workers’ Compensation Claims Division high marks for its handling of the City’s workers’ compensation claims. In the published audit, the City ranked third (3rd) in the State amongst those entities audited, and first (1st) amongst the ten (10) self- insured/self- administered employers including, five (5) other cities.
The State Division of Workers’ Compensation Audits routinely audits insurers, self –insurers, and third- party administrators for the provision of workers’ compensation services and practices in accordance with the California Labor Code. The audit process, known as the Profile Audit Review (PAR) or Full Compliance Audit (FCA) has been mandated by State law since 2003. The law requires that every Workers’ Compensation claims handling location in the State be subject to a screening audit at least once every five years. The audit process is intended to improve claims administration and to increase efficiencies. The City’s recent audit ranking highlights the efficiencies of the City Attorney’s Workers’ Compensation claims team, and is a recognition of its commitment to excellence.