FREQUENTLY ASKED QUESTIONS
How do I get a Feline Fix Spay and Neuter Voucher?
- Long Beach residents are eligible for up to (1) Feline Fix Spay and Neuter Voucher per year (requests for multiple vouchers must be submitted to Animal Care Services and may only be approved on a case-by-case basis by the Officer in Charge)
Who Qualifies?
To participate, animal owners: - Must have responsibility for a cat residing in the City of Long Beach or contract cities (Signal Hill, Cerritos, Los Alamitos, Seal Beach)Must provide proof of address (photo id with address, utility bill)
- Must use a participating veterinary hospital partner (see reverse of voucher)
- Must pay the remaining balance of the spay or neuter procedure directly to the veterinary hospital (Animal Care Services will reimburse the veterinary hospital for up to $50 of the procedure)
Where can I get a Feline Fix Spay and Neuter Voucher?
There are three primary ways to receive a voucher: - In person: Animal Care Services at 7700 E. Spring Street, Long Beach, CA 90815 (must show proof of residence)
- By Mail: Please call (562) 570-PETS (7387). The voucher will be mailed only to the address of record. The veterinary hospital will require proof of identification before accepting the voucher.
- In the Field: Animal Control Officers may also distribute vouchers as needed. Proof of residence must be provided.
What is the process for receiving a Long Beach Feline Fix Spay and Neuter Voucher: - Interested parties must contact Animal Care Services and provide their name, address, phone number and email (if available). Vouchers are only available at Animal Care Services.
- Animal Control Officers will each have vouchers to distribute in the field. Officers are required to note the name, address, phone number and email (if available) on the voucher.
- Participants and animals must be residents of the City of Long Beach and provide proof of address to receive a voucher.
- Residents of Long Beach may receive up to (1) voucher per year per property. Individuals requesting more than (1) voucher must submit their request to Animal Care Services and get approval from the Officer in Charge (OIC) on a case-by-case basis.
- Animal Care Services staff members must record the owner information on the spay and neuter voucher (and check photo identification if at front counter). Photo identification is not needed over the phone because the voucher will only be mailed to the address provided.
- Veterinary hospitals accepting vouchers will require photo identification before a voucher can be used (and reimbursed by Animal Care Services).
- Animal Care Services will send a follow-up correspondence to program participants to ensure customer satisfaction.
If you are interested in participating in either of these programs, please contact Animal Care Services by email at animalcare@longbeach.gov or by phone at (562) 570-7387. Through partnerships with local veterinarians and residents, Animal Care Services strives to improve the conditions in Long Beach for people and animals.
Which Veterinary hospitals or clinics will accept Long Beach spay and neuter vouchers?
Vouchers are only good participating veterinary clinics. Availability and pricing will vary. Please call ahead for pricing and appointment information:ABC Animal Hospital, 9121 Walker Street, Cypress, 714-995-8033
- Ambassador Dog & Cat Hospital, 2251 E. Carson Street, Long Beach, 562-427-2889
- Animal Care Hospital, 2150 E. South Street #109, Long Beach, 562-633-6630
- Belmont Heights Animal Hospital, 255 Redondo Avenue, Long Beach, 562-439-6871
- Belmont Shore Animal Hospital, 6222 E. Pacific Coast Highway, Long Beach, 562-961-0028
- Bixby Animal Clinic, 3938 Atlantic Avenue, Long Beach, 562-426-4066
- Blue Cross Pet Hospital, 2665 E. Pacific Coast Highway, Signal Hill, 562-494-0975
- Boulevard Animal Hospital, 2139 E Artesia Blvd, Long Beach, 562-633-6514
- Broadway Pet Clinic, 1058 E. Broadway, Long Beach, 562-432-1413
- Cats & Dogs Animal Hospital, 627 Redondo Ave, Long Beach, 562-439-4228
- Clinico, 9325 Slauson Avenue, Pico Rivera, 1-888-WE-SPAY-LA
- Clinico, 957 N. Gaffey Street, San Pedro, 1-888-WE-SPAY-LA
- Crenshaw Animal Hospital and Cat Clinic, 24260 Crenshaw Boulevard, Torrance, 310-326-0000
- Golden State Humane Society, 555 E. Artesia Blvd, Long Beach, 562-423-8406
- Los Alamitos Animal Hospital, 4102 Katella Avenue, Los Alamitos, 562-431-6925
- Mercy Animal Medical Center, 2141 E. Market Street, Long Beach, 562-423-5458
- Parkview Pet Hospital, 4103 Viking Way, Suite A, Long Beach, 562-425-8140
- Uptown Animal Hospital, 3350 Atlantic Avenue, Long Beach, 90808 562-424-8541
- VCA Lakewood Animal Hospital, 10701 South Street, Cerritos, 562-926-3600
* The City of Long Beach is not responsible for services or procedures provided at participating clinics. Each clinic is responsible for its own liability insurance. Feedback may be sent to aminalcare@longbeach.gov
How do I use my voucher?
Once you have received a voucher from the City of Long Beach Animal Care Services, you will need to call the Veterinary Hospital of your choice to request pricing information and schedule an appointment. Availability and pricing may vary. You must call ahead to use your voucher.
What does spay and neuter cost?
Participating veterinary hospitals and clinics have different pricing and requirements to perform spay and neuter services on your pet (i.e. costs may include vaccination, anesthesia, pain medication, overnight stay, etc.) Availability and pricing may vary based on the size, weight and sex of your pet. It is recommended that you call ahead to compare pricing.
Does the City of Long Beach recommend a particular veterinary hospital or clinic?
No. The City does not recommend or show favor to one business over another. The participating veterinary hospitals and clinics have agreed to accept the Long Beach Spay and Neuter Voucher but it is the responsibility of the animal owner to select a service provider based on their own personal preferences. The City is not responsible for the services provided. Feedback may be sent to animalcare@longbeach.gov.
What is the duration of the Feline Fix Spay and Neuter Voucher program?
The program will begin August 2009 and continue until current funds are exhausted or until all vouchers are distributed for the year. Vouchers will be available on a first-come-first-serve basis.
How is this program being funded?
Funding for this program comes from State mandated spay and neuter penalties and generous donations collected by Animal Care Services. No municipal General Fund dollars are utilized for this program. The availability of vouchers is contingent on the number of spay and neuter penalties collected and the amount of private donations received each year.
