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|Lost & Found! |
Lost your Pet?
We highly recommend all of the following steps in order for you to find your missing pet.
Canvass your neighborhood- Talk to your neighbors, ask them to keep an eye out, give them your contact information.
Post your lost pet on social media sites- Facebook, Instagram, etc. Send descriptive emails about your lost pet to your animal shelter, local friends, colleagues and family members, and ask them to pass on the info to anyone they can. Post messages to animal forums and message boards run by groups based in your area, lots of parks and dog parks have online communities.
Review the Lost and Found Gallery for pictures of impounded animals.
Come to the shelter and walk our kennels!!
Check the Animal Care Services kennels/condos inside and outside for your pet. If you do not find your pet, please ask an Animal Care Services staff member to check our Isolation, Feral and Quarantine sections.
Check the daily impound list for pets impounded, taken to the veterinarian injured and those picked up deceased.
Check the Lost and Found Book and Bulletin Board for your pet. Please add your flier to our board and list.
Check with veterinary hospitals, the mail carrier, meter reader, delivery people and other shelters. (If the pet may enter into another shelter's jurisdiction). It is not uncommon for a lost pet to wander for several miles, so search at least 7 blocks in either direction. Keep checking our kennels/cages as often as possible in person.
Don't Give Up!
How Do I Claim My Pet?
Once an owner locates their pet they should go to the Animal Admissions counter at our facility to claim their pet. You must be 18 years old or older to redeem an animal. The following identifying information must be provided:
- Proof of license
- Proof of rabies inoculation
- Certificate of sterily
- Medical records for pet
- Adoption or purchase documents
- Microchip information
- Photo of animal (combined with documents above)
- MUST HAVE Government identification (i.e. drivers license, passport)
- MUST HAVE Applicable Fees (cash or MasterCard or Visa) no checks for redemptions
It is for the protection of the owner and the pet that we cannot redeem any pet without proof of ownership.
The following requirements must be met prior to any pet being released to its owner:
- All cats and dogs over the age of four months are required by Long Beach Municipal Code 6.08.010 to have a current City of Long Beach dog license.
- All dogs over the age of four months are required by Seal Beach, Signal Hill, Cerritos or Los Alamitos Municipal Codes to have a current license.
- No cat or dog over the age of four months will be released without establishing the proof of a valid rabies inoculation. If proof cannot be determined the animal must be inoculated before it may leave the facility. This may require the pet to stay an additional day for qualified staff to perform the inoculation.
- No pet will be redeemed into the custody of its owner until all established fees have been paid.
- All payments for redemption of pets will be cash or credit card, no checks accepted.
Once a pet has been held the required holding period and has been adopted into a new home it is the property of the new owner. If your pet has been adopted, staff will contact the new owner and ask if they wish to return the pet or contact the owner. If the new owner chooses not to return the pet or contact the owner there is no other action that we can take as completed adoptions are final.
Found a Stray Pet?
Please try to safely contain the animal and call us at 562-570-7387. We will pick up the animal and bring it to our shelter where the owner will be able to redeem it. If you are interested in adopting it after the stray hold period has expired, please let the officer or front counter know. If you feel inclined to help the animal be reunited with its owner, you can post information on social media but the first place most people will check is their local animal shelter. A stray pet should not automatically become your pet. If you insist on trying to find the owner on your own, please take the pet to the veterinarian to have it scanned for a microchip. We also ask that you make a flier containing information about the animal including, but not limited to, the intersection or location you found it, the collar information, any distinct characteristics, a picture of the animal, how you can be reached by computer and phone, and any other discernable features you think make the animal unique. Fliers can be e-mailed to email@example.com or dropped off at our shelter. Please do not post them in public areas without permission, you would be violating LB Municipal Code §21.44.090. You are required by law to make every effort to locate the animal's owner for 30 days before claiming the pet as your own.
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