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Filing Complaints

PROCEDURES FOR FILING COMPLAINTS   (PRINT THIS)

Common complaints are:

  • DOG NOISE PROHIBITED
  • DOG LEASH REQUIRED
  • DEFECATION REMOVAL REQUIRED

1. Complainant Informs Animal Care Services of Alleged Violation(s)

To initiate the complaint process for any violation of the municipal code, the complainant should contact Long Beach Animal Care Services at (562) 570-7387 and provide specific evidence if available (i.e. animal address, owner name, date, time, nature of activity, additional witnesses, photo) to customer support representative.

2. Animal Control Officer Makes Contact with Responsible Person

An Animal Control Officer will attempt to locate the Personal Responsible and personally serve the warning of potential violation. If the enforcement officer determines that a Personal Responsible has violated a section of the municipal code, the officer may issue a citation at that time (i.e. license requirement, proof of rabies inoculation, noise violation).

3. Person Responsible Afforded Reasonable Time for Corrective Action of Non-safety Violations

Upon recommendations of the Animal Control Officer, the Person Responsible of the nuisance animal will be given a reasonable amount of time to resolve the problem. The enforcement officer will record any statements in response to the alleged violation.

4. If Alleged Violation Persists, Complainant Informs Animal Care Services

If alleged violations continue, complainant must inform Animal Care Services by phone and complete the Petition to Declare a Witnessed Violation of the Long Beach Municipal Code. This provides the enforcement officer with evidence—statements and signatures—under the penalty of perjury, to support the issuance of a citation. Person Responsible is afforded the right to due process in the form of a citation appeal hearing.

5. If Violation Persists, Complainant Informs Animal Care Services

If the violation persists, complainants must document and inform Animal Care Services. Each and every day a violation exists constitutes a separate and distinct offense and is subject to additional citations and penalties. Ongoing violations of the municipal code may result in criminal prosecution.

PETITION TO DECLARE A VIOLATION OF LONG BEACH MUNICIPAL CODE

PETITION TO DECLARE A VIOLATION OF CERRITOS MUNICIPAL CODE

PETITION TO DECLARE A VIOLATION OF LOS ALAMITOS MUNICIPAL CODE

PETITION TO DECLARE A VIOLATION OF SEAL BEACH MUNICIPAL CODE 

PETITION TO DECLARE A VIOLATION OF SIGNAL HILL MUNICIPAL CODE